System / Network Administrator

HANSEL AUTO GROUP•Petaluma, CA

1d•$80,000 - $130,000•Onsite

About The Position

Hansel Auto Group is looking for a Systems Administrator to help run and improve the technology that our dealerships depend on every day. Our IT team's mission is to empower Hansel employees to succeed with innovative tools, quality support, and expert leadership — and this role sits right at the center of that. You will own the day-to-day health of our network, servers, and core systems: keeping them available and secure, spotting problems before our users do, and steadily standardizing how things are built so the environment gets cleaner every quarter. You will also be a technical anchor for our help desk team, stepping in on the harder tickets and mentoring our junior technicians as they grow. This is a hands-on job with real ownership. If you like fixing root causes instead of symptoms, writing down how things work, and being the person others trust to get it right, you will do well here.

Requirements

At least four years of related IT experience, including hands-on network and server administration.
High school diploma or equivalent.
Demonstrated ability to troubleshoot effectively — gathering information, isolating causes, and resolving end-user issues.
Strong written and verbal English communication skills.
Valid California driver's license, a clean driving record, and reliable transportation for travel between locations.
Able to regularly lift up to 50 pounds to move computers, monitors, and server equipment.
Comfortable standing, bending, kneeling, and working with cabling and hardware in offices and server rooms.
Must pass a pre-employment background check and drug screen in accordance with applicable law.

Nice To Haves

Relevant certifications (CompTIA, Microsoft, Cisco/Meraki) are a plus.
Spanish is a significant plus, but not required.
Experience in a multi-site environment is preferred.
Automotive or dealership experience is a plus, but we will teach you the industry.

Responsibilities

Maintain and administer our networks, servers, systems, and hardware across all locations.
Plan, coordinate, and implement security measures that protect company data, systems, and devices.
Monitor our infrastructure proactively — find and resolve issues before they become outages.
Troubleshoot and solve problems at the root, and recommend the hardware or software needed to do it properly.
Provide Tier 2 and Tier 3 support to end users by ticket, phone, and in person.
Jump in and help the help desk team clear tickets when the queue gets heavy.
Mentor our junior IT staff — share what you know and help them build real careers in IT.
Create and maintain clear documentation so the next person can pick up where you left off.
Build repeatable processes and standards so IT service is consistent no matter who delivers it.
Lead projects from start to finish, both on your own and as part of the team.