System & Network Administrator (Loew's Jersey Theatre)

Harris Blitzer Sports & EntertainmentJersey City, NJ
$80,000 - $95,000Hybrid

About The Position

We are looking for a versatile System & Network Administrator to support the technology infrastructure at the Loew’s Jersey City Theater. This is a generalist role requiring someone equally comfortable supporting end users, administering systems, and handling light network tasks in a fast-paced live event environment. Following the initial venue launch, this role will be based at Prudential Center with on-site presence at Loews during major events.

Requirements

  • 3+ years experience in a system administration or IT support role
  • Solid understanding of networking fundamentals — TCP/IP, DNS, DHCP at server and user level
  • Experience with Windows Server and Active Directory
  • Experience with Microsoft 365 administration
  • Experience managing and troubleshooting enterprise wireless networks
  • Working knowledge of network requirements for AV and POS systems
  • Strong end user support and troubleshooting skills
  • Ability to work evenings and weekends during major events

Nice To Haves

  • Microsoft Intune / endpoint management experience
  • Experience with Extreme Networks or similar enterprise switching platforms
  • Experience supporting live events, touring productions, or venue/entertainment environments
  • CompTIA Network+ or Microsoft certifications a plus

Responsibilities

  • Administer Windows servers, Active Directory, and Microsoft 365
  • Manage device enrollment and compliance via Microsoft Intune
  • Support server patching, updates, and routine maintenance
  • Manage DNS and DHCP at both server and user level
  • Assist with backup monitoring and verification
  • Maintain proactive maintenance schedules for all hardware and systems
  • Develop and maintain contingency plans for critical system failures
  • Perform light network tasks including VLAN assignments and port configurations
  • Troubleshoot connectivity issues at server and user level
  • Plan, deploy, and manage wireless networks for staff, events, and guests
  • Troubleshoot and optimize wireless performance across the venue
  • Support network requirements for AV and POS systems — multicast, VLAN assignments
  • Monitor network performance and escalate advanced infrastructure issues to network engineering team
  • Support wireless connectivity for staff and event operations
  • Provide hands-on desktop and application support for Loews staff
  • Image and deploy end user devices
  • Manage IT onboarding for new Loews employees
  • Handle helpdesk tickets and resolve issues efficiently
  • Take full ownership of all IT needs for the venue, internal operations and event/show requirements
  • Serve as the primary IT point of contact for touring shows, events, and external production teams
  • Provide on-site IT support during major events at Loews Theater
  • Ensure systems and network stability during live events
  • Coordinate with venue operations team on event-day technology needs

Benefits

  • Medical/Dental/Vision/Flexible Spending Accounts
  • Pretax Transportation Benefit
  • Generous Parental Leave policies
  • 401K (with a company match after 1 year of service)
  • Generous Paid Time Off policies
  • 13 Paid Holidays
  • ½ Day Summer Fridays
  • Complimentary or Discounted Sports & Concert Tickets
  • On Site Fitness Rooms
  • Other League & Partner Discounts
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