System Integrity Associate

Johnson Controls•Canton, MA

1d•$19 - $29•Onsite

About The Position

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

Requirements

High School Diploma or Equivalent
Excellent presentation and verbal communication skills
Proficient with Microsoft office programs, excel, word and web based programs
Highly motivated and success driven
Upon being awarded position, must be able to complete a defined training program.
Ability to successfully close sales with a positive customer experience
Good computer skills are essential.
Must be process oriented and energetic.

Nice To Haves

Fire Suppression Industry experience preferred
Administrative experience a plus
High customer phone call background, with an emphasis on telephone prospecting
Administration background
Mechanical or electrical field service experience.
Two years inside sales experience
Customer service background

Responsibilities

Prepare proposals and follow up on delivered quotes.
Gain commitment from the customer over the phone.
Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
Develop positive ongoing relationships with customers.
Maintain and update an inspection deficiency tracking system daily.
Report progress and metrics to management weekly and monthly.
Deliver sales to an assigned quota.
Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
Interface effectively with the service department to assure delivery and improved service repairs.