System Failure Analysis Engineer (GPU Servers / Data Center)

Advanced Micro Devices, Inc•Austin, TX

3d•Onsite

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. As a Senior Failure Analysis (FA) Engineer, you will play a critical role in diagnosing, isolating, and resolving complex failures across GPU-accelerated server platforms deployed in rack-level and data center environments, including ODM factory support. This is a highly technical, hands-on role focused on server bring-up, system-level debug, and rack integration troubleshooting across CPU, GPU, memory, PCIe, networking, power delivery, and thermal subsystems. You will leverage advanced electrical, firmware, and platform-level diagnostic tools, along with AI-assisted debug and failure analysis techniques, to accelerate root cause identification and improve system reliability at scale. This role requires deep experience with server and rack-level platforms, including BIOS/BMC behavior and data center operations—not just component-level failure analysis. You will collaborate closely with platform design, firmware, validation, manufacturing, and quality teams to improve product robustness, shorten debug cycles, and drive corrective actions across deployed infrastructure.

Requirements

Bachelor’s degree in Electrical Engineering required
US citizenship required

Nice To Haves

Hands-on experience debugging server platforms in rack-level or data center environments
Experience with GPU servers and multi-node systems
Strong understanding of power sequencing, PCIe, memory, and thermal systems
Familiarity with BIOS/UEFI, BMC, IPMI, and firmware-level debugging
Proficiency with lab debug tools (oscilloscopes, logic analyzers, protocol analyzers, power analyzers)
Experience using AI tools for log analysis, debug workflows, or knowledge development
Strong cross-functional collaboration and communication skills
Excellent technical documentation skills
Willingness to travel up to 25%
Master’s degree in Electrical or Systems Engineering preferred

Responsibilities

Perform component-, system-, and rack-level failure analysis on GPU-accelerated server platforms
Debug issues across CPU, GPU, memory, PCIe, networking, storage, power, and thermal subsystems
Support server bring-up and manufacturing test failures (POST, BIOS/UEFI configuration, PCIe enumeration, firmware interactions)
Analyze BIOS, BMC, IPMI, and system logs to identify hardware/firmware interaction issues
Reproduce factory or field failures in lab environments to validate root cause and corrective actions
Utilize system-level debug tools (oscilloscopes, logic analyzers, protocol analyzers, power tools)
Support ODM manufacturing test, failure debug, and troubleshooting
Lead issue triage and structured debug activities with ODM partners
Train ODM teams on debug procedures and failure isolation techniques
Develop and maintain SOPs, debug guides, and troubleshooting documentation
Manage factory escalations with clear diagnosis, recommendations, and communication
Partner with design, firmware, validation, manufacturing, and quality teams to resolve issues
Drive RCA/FMEA documentation with clear problem statements and data-backed actions
Provide feedback to improve DfR, DfT, and DfS
Use AI tools to analyze logs and failure patterns, improve debug efficiency, and contribute to scalable debug knowledge bases