System Engineer

Supermicro•San Jose, CA

1d•Onsite

About The Position

The System Engineer is responsible for the efficient and accurate installation of server and network hardware within customer data centers. This role involves extensive travel to customer sites, where the engineer performs tasks such as racking and stacking server hardware, configuring network equipment, and interconnecting server clusters using both fiber and copper cabling. The System Engineer plays a critical role in ensuring that customer data centers are properly installed, organized, and interconnected, meeting all technical and operational requirements. This includes maintaining high standards of quality, accuracy, and coordination to support reliable and scalable infrastructure deployments.

Requirements

Bachelor’s degree in mechanical engineering or a related field preferred
2+ years of experience in data center server, rack, and cabling deployments preferred
Proven experience in data center hardware installation, cable management, and network setup
Strong knowledge of server hardware components, network devices, and cabling standards
Proficiency in using hand and power tools for hardware installation
Ability to read and interpret technical drawings, schematics, and diagrams
Excellent problem-solving skills and strong attention to detail
Strong communication and customer-facing skills
Ability to work independently and manage time effectively, particularly while traveling
Physical capability to lift and maneuver heavy equipment and perform installation tasks in a data center environment
Flexibility to travel frequently and work outside normal business hours as required

Responsibilities

Travel to customer data centers, both local and remote, to perform hardware installations
Rack and stack server hardware according to established guidelines, ensuring proper alignment, organization, and space utilization within racks
Participate Rack Elevation, Cable layout, and Rack Location review.
Deploy and overseeing vendor coordination during power commissioning,
Serve as the primary on-site technical point of contact, between customers, vendors,
Mentored and guided Systems Engineers, Technicians, and Service team members.
Install and configure network equipment, including switches, routers, and firewalls, in accordance with manufacturer specifications
Ensure cable pathways are clean, organized, and properly labeled to support efficient maintenance and troubleshooting
Demonstrate a strong understanding of server and network hardware components, configurations, and installation procedures
Troubleshoot hardware and cabling issues, diagnosing, and resolving problems encountered during installation
Maintain accurate and up-to-date records of hardware installations, cable layouts, and network configurations
Communicate effectively with customers to understand technical requirements and ensure satisfaction with installation deliverables
Collaborate with customer teams to coordinate installation schedules, downtime windows, and logistics
Adhere to industry best practices and data center standards for hardware installation, cable management, and network connectivity
Ensure compliance with all safety guidelines and protocols during installation activities
Perform customer handover checklist
Perform quality checks on installed hardware and cabling to ensure optimal performance, reliability, and long-term integrity
Address any deficiencies or issues promptly by taking appropriate corrective actions
Plan and coordinate travel logistics, including itineraries and accommodations for frequent customer site visits
Manage travel-related expenses and documentation, maintaining accurate records for reimbursement