System Engineer

Howard Center•Burlington, VT

9d•Onsite

About The Position

System Engineer Provide a stable, current, performant, and cost-effective computing environment for Howard Center by designing, installing, upgrading, maintaining, and optimizing the Agency’s on-premises and hosted computing resources. This position is performed in-person, in Burlington VT.

Requirements

Bachelor’s degree in information technology or equivalent professional experience
Five or more years of professional experience implementing and administering the following technologies in an enterprise computing environment: 1. VMware ESXi, vCenter, vSAN, and/or comparable hypervisors 2. Omnissa Horizon and/or comparable VDI solutions 3. M365, MS Exchange, MS Windows Server, MS SQL Server, Active Directory, Linux servers 4. MFA, SSO, SIEM, EDR, and backup solutions 5. Azure and AWS cloud platforms 6. TCP/IP networking, DNS, DHCP
Competency using Windows PowerShell, Perl, Python, bash and/or other scripting languages to complete administrative tasks
Ability to prepare clear and concise technical documentation and work effectively with ticketing and project management systems
Availability to provide after hours on-call IT support

Responsibilities

Provide an effective hosting environment by designing, installing, upgrading, and maintaining hosting resources such as servers, storage, backup, virtual desktops
Assure optimum performance by monitoring hosted resources, recommending improvements, finding better price-performance options, addressing changes to system and / or user requirements, and taking actions to optimize performance of servers, storage, and virtual resources
Coordinate activities of contracted system monitoring & update services provider
Maintain integrity and stability to the systems and Agency data by designing, installing, operating, and providing documentation for backup onto alternative media and / or locations. Strives for “three nines” availability in design and usage of systems.
Maintain the IT Department Disaster Recovery Plan
Monitor and insure performance of user and system platforms that utilize hosted / virtual resources (namely, VM servers, VM desktops, “thin applications”).
Collaborate on issues of application performance with other agency resources
Serve as a member of the IT Security Incident Response Team
Factor security in all work decisions and actions
Document the hosted environment, servers and their usage, storage and usage, component configurations, and other information describing the system design.
Provide after-hours on-call IT support for agency staff

Benefits

Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
Two Dental options
Vision Insurance
Employer 401(k) contributions
Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
Medical & Childcare Flexible Spending Account
Childcare Stipend
Employee Assistance Program
Employee referral program with financial payment
Discounted online undergraduate/graduate courses through Champlain College truED
Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
Employee referral bonus, subject to Howard Center policy.