System Engineer

Supermicro•San Jose, CA

4h•Onsite

About The Position

The System Engineer is responsible for the efficient and accurate installation of server and network hardware within customer data centers. This role involves extensive travel to customer sites, where the engineer will be responsible for racking and stacking server hardware, setting up network equipment, and interconnecting server clusters using fiber and copper network cables. The engineer will play a critical role in ensuring that customer data centers are properly equipped, organized, and interconnected to meet the technical requirements of their operations.

Requirements

Bachelor's degree in Mechanical Engineering or related field
2+ years experiences with datacenter server, rack, cabling deployment works preferred
Proven experience in data center hardware installation, cable management, and network setup
Strong knowledge of server hardware components, network devices, and cabling standards
Proficiency in using hand and power tools for hardware installation
Ability to read and interpret technical drawings, schematics, and diagrams
Excellent problem-solving skills and attention to detail
Strong communication and customer interaction skills
Ability to work independently and manage time effectively, especially during travel
Physical ability to lift and maneuver heavy equipment and perform installation tasks in a data center environment
Flexibility to travel frequently and work outside normal business hours when required

Responsibilities

Travel to customer data centers, both local and remote, to perform hardware installations
Rack and stack server hardware following established guidelines, ensuring proper alignment and organization within server racks
Install and configure network equipment, including switches, routers, and firewalls, adhering to manufacturer specifications
Run, terminate, and test fiber optic and copper network cables to interconnect server clusters, following best practices for cable management
Ensure cable pathways are tidy and properly labeled for ease of maintenance and troubleshooting
Demonstrate a strong understanding of server and network hardware components, configurations, and installation procedures
Troubleshoot hardware and cabling issues, diagnosing, and resolving problems that may arise during installations
Maintain accurate and up-to-date records of hardware installations, cable layouts, and network configurations
Communicate effectively with customers, understanding their technical requirements and ensuring their satisfaction with the installation process
Collaborate with customer teams to coordinate installation schedules, downtime, and other logistical considerations
Adhere to industry best practices and data center standards for hardware installation, cable management, and network connectivity
Ensure compliance with safety guidelines and protocols during installations
Perform quality checks on installed hardware and cables to ensure optimal performance, integrity, and longevity
Address any deficiencies or issues promptly, taking corrective actions as necessary
Plan travel itineraries, accommodations, and logistics for frequent trips to customer sites
Manage travel expenses and documentation, maintaining accurate records for reimbursement