You will join a fast-paced operations team delivering around-the-clock support to mission-critical Identity, Credential, and Access Management services. These systems protect sensitive workloads and secure enterprise authentication and authorization flows. You will monitor system health, troubleshoot access issues, support customer integration activities, and keep critical identity services stable and available. You will engage directly with mission partners, development teams, and end users to resolve issues and maintain operational readiness. About This Role You will deliver Tier 1 and Tier 2 operational support for ICAM systems. You will triage incidents, resolve access problems, support REST service integrations, and maintain documentation. You will also collaborate with developers and mission customers to troubleshoot complex issues and ensure seamless operations across environments.