System Engineer

VITAS Healthcare•Miramar, FL

About The Position

The System Engineer is responsible for assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and brainstorming possible improvements that can be made to a system in the future. This role involves engaging in project-related tasks assisting with system design and architecture, system resiliency, and scalability while maintaining ease of maintenance and low complexity. The position requires VMWare stack maintenance and project support for VITAS IT initiatives and operations. The engineer will have direct responsibility to monitor and respond to performance events (downtime, degradation, optimization, etc.) of virtual machines, containers, and underlying hardware. They will also be responsible for maintaining (adding/removing/editing) virtual machines, container clusters, and container services. A key aspect of the role is reviewing security events related to data-center services and engaging with the security team when action is needed. Management of resources related to virtual storage, secondary storage, data replication services, and backups is also required. The role involves creating AD-related PowerShell and Linux shell scripts to assist other teams and, when needed, creating API-based automation scripts to reduce repetitive system administration work. Assistance in the operation, maintenance, and administration of Kubernetes clusters and Microsoft Cloud Administration (M365 and Azure) is expected. The engineer is responsible for maintaining server OS Windows updates via an automation tool (Ivanti preferred) and reviewing, responding, or escalating actionable log events from data-center servers to prevent downtime. Collaboration with IT team members, vendors, management, and other supporting staff is crucial during system creation, maintenance, and project execution. The role includes creating control features to ensure systems meet quality standards and engaging in quality control procedures to ensure efficiency and operational status. Developing cost-efficient systems through cost-benefit analysis is also part of the responsibilities. This position description outlines primary duties, but employees may be required to perform other job-related duties assigned by their supervisor or management.

Requirements

Proven experience as a system engineer, network administrator, or similar role.
Minimum of 4 years of direct experience in related positions.
Experience with scripting, including proficiency in Windows PowerShell and Linux shell scripting.
Experience with M365 administration (M365/Azure).
In-depth knowledge of networking (LAN, WAN, TCP/IP stack).
Hands-on experience with Windows updates and patch management automation tools.
Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
Familiarity with various operating systems and platforms, including Linux.
Ability to be on-call on a calendar rotation.
Resourcefulness and problem-solving aptitude.
Excellent communication skills.

Nice To Haves

Ability to create scripts in Python, JavaScript, or other programming languages.
Kubernetes experience.
Microsoft Certified Systems Administrator (MCSA) certification.

Responsibilities

Assess systems, determine problems, provide solutions, design, upgrade, maintain, and brainstorm future improvements.
Engage in project-related tasks including system design, architecture, resiliency, and scalability.
Maintain VMWare stack and provide project support for VITAS IT initiatives.
Monitor and respond to performance events of virtual machines, containers, and underlying hardware.
Maintain virtual machines, container clusters, and container services.
Review security events related to data-center services and engage with the security team.
Manage virtual storage, secondary storage, data replication services, and backups.
Create AD-related PowerShell and Linux shell scripts.
Create API-based automation scripts to reduce repetitive tasks.
Assist in the operation, maintenance, and administration of Kubernetes clusters and Microsoft Cloud Administration (M365 and Azure).
Maintain server OS Windows updates via automation tools.
Review, respond, or escalate actionable log events from data-center servers.
Collaborate with IT team members, vendors, management, and supporting staff.
Create control features to ensure systems meet quality standards.
Engage in quality control procedures to ensure systems are efficient and operational.
Develop cost-efficient systems by performing cost-benefit analysis.
Perform related duties as required.