System Engineer Manager

First Interstate BancSystemBillings, MT
Hybrid

About The Position

The System Engineer Manager is responsible for the design, installation, administration, and optimization of the company's storage and computer environment—including Windows, Linux/Unix, Citrix, hypervisors, and related components—to ensure high performance of various business applications. This position manages professional-level employees and is accountable for maintaining optimal performance across business-critical systems.

Requirements

  • Strong technical background with expertise in systems design, development, and integration.
  • Excellent project management and organizational skills.
  • Exceptional communication and interpersonal skills.
  • Proficiency in relevant software and tools (e.g., VMware, Linux, Windows).
  • Knowledge of industry standards and best practices.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Deep knowledge of Windows Server operating systems including Windows Server 2016, 2019, and newer versions.
  • Proficiency in Linux-based operating systems including Red Hat Enterprise Linux and Ubuntu-based distributions.
  • Knowledge of cybersecurity principles including firewalls, intrusion detection/prevention systems, and vulnerability management.
  • Strong analytical skills to diagnose and resolve complex technical issues.
  • Excellent communication skills for effective collaboration with team members, vendors, and stakeholders.
  • Ability to manage and prioritize multiple tasks and projects simultaneously.
  • Commitment to continuous learning and staying current with industry trends, technologies, and best practices.
  • Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, and other networking protocols.
  • Strong understanding of load balancing technologies such as NetScaler and BIG-IP.
  • Master's Degree in Information Systems or Computer Science required
  • 10+ years related experience, training, and/or equivalent combination of education and experience required
  • Proven experience in a leadership role within systems engineering required

Nice To Haves

  • Familiarity with cloud platforms including AWS, Azure, and Google Cloud.
  • Proficiency in scripting languages such as PowerShell, Python, and Bash to automate tasks and improve efficiency.

Responsibilities

  • Oversees the planning, execution, and delivery of engineering projects.
  • Ensures projects are completed on time, within scope, and within budget.
  • Coordinates with cross-functional teams to ensure seamless integration of systems.
  • Provides technical guidance and support in the design, development, and implementation of systems.
  • Automates routine tasks using scripting and develops processes and procedures for ongoing server environment management.
  • Monitors storage usage and resources, and troubleshoots storage-related issues.
  • Ensures the availability of client and server applications and configures new implementations.
  • Communicates project status, risks, and issues to stakeholders clearly and concisely.
  • Builds and maintains strong relationships with clients, vendors, and other stakeholders.
  • Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
  • Manages and mentors a team of systems engineers, fostering a collaborative and innovative work environment.
  • Sets goals and objectives for team members to achieve operational results.

Benefits

  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • Student debt employer repayment program.
  • 401(k) retirement plan with a 6% match.
  • medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays.
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