System Engineer L2 - Systems Admin
About The Position
We’re looking for a Systems Engineer L2 (SysAdmin) who thrives on solving real-world infrastructure problems and not just resetting passwords. You’ll work across multiple client environments, handling escalations, improving systems, and building deeper technical expertise in networking, servers, and cloud platforms. We are only accepting applications from candidates located in the Little Rock, AR area. Applicants who answer location screening questions inaccurately or provide false information during the application process will be removed. Only candidates who are currently authorized to work in the United States without present or future sponsorship requirements will be considered.
Requirements
- 2+ years in IT support, systems, or MSP environment
- Experience with Windows Server, AD, and networking fundamentals
- Exposure to firewalls, VPNs, or virtualization
- Strong troubleshooting mindset and communication skills
Nice To Haves
- CCNA, AZ-104, or similar certifications
Responsibilities
- Handle escalations from Tier 1 and resolve complex client issues
- Support and troubleshoot Windows Server, Active Directory, and Microsoft 365
- Configure and maintain network infrastructure (VLANs, switches, firewalls, VPNs)
- Troubleshoot network performance, connectivity issues, and routing problems across client environments
- Assist with firewall configuration, security policies, and access controls (NAT, ACLs)
- Work with virtualization environments (VMware)
- Provide both remote and occasional onsite support
- Document work clearly for team visibility and client success
Benefits
- Paid certifications that directly increase your compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
