System Engineer III, Firewalls - Network Infrastructure and Security Engineering/Information Solutions
About The Position
The System Engineer III, Firewalls, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Areas of expertise include firewall administration, patching, VPN configuration, address translation, routing, IP address management, network segmentation, security group tags, SDWAN, dynamic routing protocols, SSO, certificate management, and advanced troubleshooting. This position serves as a subject matter expert for network security services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.
Requirements
- A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters’ degree and 3 years directly related experience required.
- Must possess strong interpersonal, project management, analytical and communication skills.
- Experience in implementing, administering, and troubleshooting network security devices, including: firewalls, network access control, and monitoring applications.
- Knowledge of communication or information systems.
- Knowledge and technical expertise in networking protocols, security, and wireless communications.
Nice To Haves
- 7+ years of Network experience is preferred.
Responsibilities
- Serve as a subject matter expert for network security services.
- Evaluate and resolve complex technical issues.
- Generate appropriate documentation, communications, processes, and educational plans.
- Identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network.
- Ensure timely resolution of network issues.
- Take a lead role in projects.
- Participate in team and project meetings and provide input on solutions to improve efficiency.
- Coach and transfer knowledge to peers and staff.
- Maintain high professional standards.
- Exhibit excellent customer service skills while performing assigned tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
