Temporary System Configuration Coordinator - Remote

Dragonfly Health • Conneaut Township, PA

5d • Remote

About The Position

Dragonfly Health is hiring a temporary, remote System Configuration Coordinator to maintain accurate client and provider contract information, equipment pricing, billing terms, and related records in its order management system. The role supports accurate invoicing and ordering and helps ensure system configurations align with contract terms and business requirements.

The coordinator reviews contracts and pricing agreements, tracks renewal dates and service amendments, assists with fee schedule updates, maintains client, provider, and partner information, and keeps equipment catalog details current. The position also analyzes data, identifies discrepancies, and works with internal teams to resolve configuration issues and improve operational efficiency. Accurate system configuration supports reliable billing, efficient operations, and dependable service for Dragonfly Health’s healthcare partners.

Requirements

• High school diploma or equivalent.
• Intermediate to advanced Microsoft Excel skills, including the ability to organize, analyze, and present data accurately.
• Strong analytical and problem-solving abilities, with exceptional attention to detail and accuracy.
• Excellent organizational, time management, and communication skills, including the ability to manage multiple priorities and collaborate across departments.
• A proactive, self-directed approach to work, with a commitment to professionalism, confidentiality, and maintaining accurate business records.

Nice To Haves

• Experience in administrative support, data entry, billing, business operations, or data analysis.
• Experience in durable medical equipment (DME), hospice, pharmacy, managed care, or a related healthcare services environment.
• Familiarity with contracting, procurement, pricing structures, or order management systems.

Responsibilities

• Configure and maintain client and provider contract information, equipment pricing, and billing terms in the order management system.
• Support Contracting, Implementation, Client Services, and Billing teams by aligning system configurations with established contract terms and business requirements.
• Review client and provider contracts, including pricing agreements, renewal dates, and service amendments.
• Assist with fee schedule creation and updates.
• Add and update client, provider, and partner information in system records.
• Manage and update equipment catalogs to keep product availability, pricing, and related information accurate and current.
• Analyze data, identify discrepancies, and collaborate with internal teams to resolve configuration issues and improve operational efficiency.

Benefits

• Competitive pay of $20.00 per hour.
• Comprehensive benefits package, including health, dental, vision, PTO, sick time, and 401(k) with match.
• Growth opportunity and career advancement.
• Agile and adaptable team culture.
• Innovative and revolutionary technology solutions.
• Opportunity to contribute to quality patient care.

What This Job Offers

• Education Level: High school or GED