[TBC] System Analyst / Business Analyst

Software Mind

8h•Remote

About The Position

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment. Project – the aim you’ll have You’ll be working on a telecom OSS platform used to manage network inventory, plan infrastructure, and support service delivery across fiber and radio networks. The system is a web-based solution integrated with multiple internal and external services (e.g. maps, geocoding, sales systems). You’ll join a cross-functional team working close to real network operations, where your work has direct impact on planning and decision-making. Position – how you’ll contribute Gather and refine business and system requirements together with stakeholders Translate real-world network concepts into system logic, data structures, and features Prepare clear documentation (requirements, diagrams, API specs) that developers can actually use Create mockups or simple prototypes to help visualize and validate ideas early Work closely with developers on implementation details and integrations (WS/REST) Support testing and help verify whether the system behaves as expected Analyze incoming issues from the client and decide whether it’s a bug or an improvement Help keep backlog and tasks organized, especially when extra coordination is needed

Requirements

Experience working as a System or Business Analyst in IT projects
Ability to understand complex systems and break them down into clear requirements
Experience with APIs and system integrations
Confidence in working with documentation (requirements, diagrams, structured specs)
Ability to work closely with both developers and business stakeholders
Strong communication skills and ease in discussing ideas, problems, and solutions
Experience in managing or refining backlog and writing user stories/tasks

Nice To Haves

Telecom (especially OSS) experience is welcome, but not required if you can quickly get up to speed in a new domain
Familiarity with CASE tools, e.g. Enterprise Architect, Visual Paradigm, Camunda Modeler
Experience with mockup tools (e.g. Axure, Figma) and API tools (e.g. SoapUI)
Experience with Google Maps-based solutions or similar map visualizations
Basic SQL skills (data querying, simple updates, reporting)
Experience working in Agile teams

Responsibilities

Gather and refine business and system requirements together with stakeholders
Translate real-world network concepts into system logic, data structures, and features
Prepare clear documentation (requirements, diagrams, API specs) that developers can actually use
Create mockups or simple prototypes to help visualize and validate ideas early
Work closely with developers on implementation details and integrations (WS/REST)
Support testing and help verify whether the system behaves as expected
Analyze incoming issues from the client and decide whether it’s a bug or an improvement
Help keep backlog and tasks organized, especially when extra coordination is needed