System Administrator (VMWare Nutanix)

APM Terminals•Charlotte, NC

1d•Onsite

About The Position

APM Terminals is seeking a Systems Administrator to serve as a primary on-site technical resource for its Charlotte office while supporting infrastructure across the Americas. The role combines hands-on systems administration and workplace IT support to help maintain the availability, performance, security, and recoverability of local and regional infrastructure services. The position is part of the Information Technology function and reports to the Head of IT / Office of the RCIO. The administrator collaborates with local users, operational teams, regional and global IT colleagues, service owners, and technology vendors, working across server operations, virtualization, endpoint management, identity services, backup and recovery, cybersecurity compliance, and end-user support.

Requirements

3 to 5 years of hands-on experience in systems administration, infrastructure support, endpoint engineering, server operations, or a related enterprise IT role.
Practical experience supporting Windows Server, VMware, Nutanix, or comparable virtualization and infrastructure platforms.
Confidently work with Windows 10/11, Active Directory, Group Policy, Entra ID, Microsoft 365, Teams, Outlook, OneDrive, and SharePoint access support.
Knowledge of backup and recovery, infrastructure monitoring, storage, log and event management, endpoint provisioning, and vulnerability remediation.
Experience using Intune, Autopilot, MECM/SCCM, or comparable enterprise endpoint-management tools.
Basic networking knowledge covering TCP/IP, DNS, DHCP, VLANs, certificates, and connectivity troubleshooting.
Continuous improvement and automation mindset, structured problem-solving skills, documentation discipline, cybersecurity awareness, customer focus, and clear communication.
Professional English is required.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field is preferred; equivalent technical experience will be considered.
Candidates must be authorized to work in the United States.

Nice To Haves

PowerShell administration and automation experience.
Bash or Linux scripting capability.
Spanish and English bilingual capability.
Microsoft, VMware VCP, Nutanix NCP, Red Hat, CompTIA Server+, CompTIA Security+, or ITIL Foundation certifications.

Responsibilities

Maintain infrastructure documentation, server and host inventories, backup topologies, configuration records, monitoring coverage, asset information, and technical support procedures.
Monitor infrastructure services, hosts, events, capacity, backups, and system health; escalate risks and recurring issues through established incident and problem-management processes.
Execute patching, vulnerability remediation, backup verification, recovery checks, endpoint compliance, and approved infrastructure changes using documented validation and rollback procedures.
Troubleshoot Windows Server, virtual machines, VMware, Nutanix, storage, backup, Active Directory, DNS, DHCP, certificates, and related infrastructure services.
Administer Windows 10/11 endpoints and assigned infrastructure services using tools such as Intune, Autopilot, MECM/SCCM, PowerShell, Bash, and other approved enterprise platforms.
Manage ServiceNow incidents and requests within agreed SLAs and provide Level 1 and Level 2 support for Microsoft 365, identity and access, meeting-room technology, printing, mobility, and executive users.
Support upgrades, migrations, office projects, terminal initiatives, major incidents, and recovery activities in coordination with regional and global service owners.