System Administrator (ONSITE) COMPANY WILL SPONSOR

RTX•Tewksbury, MA

1d•$57,200 - $108,800•Onsite

About The Position

System Administrator based in Tewksbury, MA, internally known as Analyst, Information Workplace Services collaborate and support exciting, critical programs with classified information system capabilities. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Digital Technology (DT) organization ensures that Raytheon teammates across the globe are able to communicate, collaborate and innovate for customer success. We create leading-edge technology solutions to prevent security threats, secure the integrity of our systems and support IT infrastructures around the world.

Requirements

Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience.
Ability to obtain Interim U.S. government issued security clearance is required prior to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Experience with Windows or Linux operating systems.

Nice To Haves

Experience providing technical support or customer service in a help desk, service desk, desktop support, or similar environment, with familiarity using ITSM processes and ticketing platforms such as Jira Service Management, ServiceNow, or equivalent tools.
Experience with or exposure to system patching, vulnerability remediation, or compliance activities.
Experience with VMware virtualization technologies, including ESXi, vCenter, VM lifecycle management, and host upgrades.
Experience with enterprise Windows services and deployment technologies, including Active Directory, Group Policy, identity integration, MECM/SCCM, PXE boot services, OS imaging, and automated software deployment frameworks.
Familiarity with cybersecurity and compliance tooling such as ACAS, SCAP, Splunk, STIG Viewer, and audit support processes.

Responsibilities

Provide IT systems administration in a heterogeneous Microsoft Windows and Red Hat Enterprise Linux environment while providing responsive and professional technical support to end users, troubleshooting hardware, software, operating system, account, and connectivity issues.
Manage assigned incidents and service requests through a ticketing system, taking ownership through resolution while delivering a positive customer experience through clear communication, timely status updates, effective prioritization, and thorough documentation.
Apply knowledge of Windows Server or Linux fundamentals, including DNS, DHCP, Active Directory, and server replication methods.
Work as a team member in a fast-paced technological environment, using troubleshooting techniques to resolve technical problems of varying scope and complexity, including the integration of hardware and operating systems.
Work with Cybersecurity professionals to maintain system security and compliance requirements.
Develop and maintain documentation and provide training on IT processes and procedures as required.
Obtain applicable Department of Defense Directive (DoDD) 8140/8570 certification requirements (CompTIA Security+ CE or equivalent certification) within six months of the start date.
Support systems operating 24x7, which may occasionally require work outside standard business hours.
Travel to other U.S. domestic locations as business needs dictate, up to 10% annually.