System Administrator (night shift)

bcore•Springfield, VA

4d•Onsite

About The Position

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team as a System Administrator, supporting the NGA customer mission.

Requirements

Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly
DoD 8570 - CompTIA Security+ certification within 90 days of hire
3+ years of experience relevant IT experience in operations, network operations center, systems administration, or similar support role
Working knowledge of Windows and Linux server administration and basic understanding of networking, storage, and virtualization.
Experience with enterprise monitoring and logging tools such as SolarWinds, Splunk, Nagios, BMC, or similar.
Experience with IT service management platforms such as ServiceNow or equivalent, strong comfort with ticket creation, updates, and workflow
Practical understanding of ITIL incident, event, and change management principles.
Proven ability to work in a 24x7 or shift-based environment, including nights, weekends, and holidays as required.
Strong documentation habits, attention to detail, and commitment to clean ticket hygiene and shift turnover.
Excellent written and verbal communication, especially under pressure, calm, clear, and concise incident updates.
Coachable mindset, collaborative team player, and a service-oriented attitude with integrity and professionalism.

Nice To Haves

Intelligence Community Experience preferred

Responsibilities

Maintain Operational Awareness: Maintain a clear view of the state of the environment at any given moment, know what has changed recently, what is at risk, and which services are most critical right now.
Operate with Operational Intelligence: Translate technical activity into mission and enterprise risk, connect incidents to potential downstream impact, and flag issues early so they can be contained.
Provide Insight, not just input: Use monitoring tools, logs, and the ITSM platform as storytelling platforms, identify trends, recurring issues, SOP violations, and performance degradation before they become outages.
Master triage and escalation: Ask the right questions early, determine who else may be affected, decide when to engage engineering teams, and escalate with clear summaries, documented actions, and specific requests for assistance.
Monitor infrastructure, applications, and services across a hybrid enterprise, responding to alerts from dashboards, logs, and monitoring tools.
Perform first-line triage of events and incidents, validate alerts, separate symptoms from core issues, and quickly assess scope and impact.
Correlate events across multiple systems to recognize patterns, performance anomalies, and early indicators of broader issues.
Own incidents from creation to resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and ensure clean hand offs between shifts.
Communicate clearly with internal teams, engineering partners, and mission stakeholders, provide calm, concise, fact-based status during incidents and change events.
Execute established standard operating procedures, including authorized outage coordination and operational steps for planned changes
Maintain strong ticket hygiene, document actions, timelines, decisions, and next steps so any teammate can understand the status at a glance.
Contribute to high quality shift turnover documentation so the incoming team has an accurate picture of the current state of operations.