Enterprise - System Administrator - AWS, Ansible

Erias Ventures•Columbia, MD

About The Position

Erias Ventures is seeking a System Administrator to support the implementation, troubleshooting, and maintenance of IT systems. The role manages IT system infrastructure and related processes, supports day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices, and provides Tier I help desk and Tier 2 escalation support. The administrator will communicate status to agency management and internal customers, assist with the dispatch system and hardware problems, and stay involved through resolution. The position configures and manages UNIX and Windows operating systems; installs and loads operating system software; troubleshoots and maintains system integrity; configures network components; and implements operating-system enhancements to improve reliability and performance. The administrator also supports installation and maintenance of Cisco routers and switches for enterprise systems supporting the program. A current Top Secret/SCI clearance with polygraph is required; clearance sponsorship or nomination is not available.

Requirements

Current Top Secret/SCI security clearance with polygraph.
Five years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Bachelor's degree in a technical discipline from an accredited college or university, or five additional years of System Administrator experience substituted for the degree.

Responsibilities

Support implementation, troubleshooting, and maintenance of IT systems.
Manage IT system infrastructure and processes related to those systems.
Provide day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
Provide Tier I help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
Communicate status escalations to agency management and internal customers.
Support the dispatch system and hardware problem resolution process.
Configure and manage UNIX and Windows operating systems.
Install and load operating system software; troubleshoot systems and maintain their integrity.
Configure network components and implement operating-system enhancements to improve reliability and performance.
Support installation and maintenance of Cisco routers and switches for enterprise systems.

Benefits

Above-market hourly pay.
11% Roth or traditional 401(k) with immediate vesting and deposit.
Spot bonuses for assisting with business development and company growth.
Professional development bonuses for certificates and degrees.
Company-subsidized medical coverage.
Company-paid vision and dental coverage.
Company-paid long-term disability, short-term disability, and group life insurance.
Monthly wellness reimbursement.
Paid time off with flexible work schedules and a birthday off.
Amazon Prime membership and monthly internet reimbursement.
Technology and productivity allowance for equipment and supplies.
Morale-building company events.
Onboarding and annual swag.
Company-paid professional development and training.