System Administrator

Terrestris Global SolutionsWashington, DC
Hybrid

About The Position

We are seeking a System Administrator for the IT Technology Services contract. This project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR office in Washington, DC when required. At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

Requirements

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (5) years of IT experience.
  • Certifications: CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP) and Microsoft Certified Systems Administrator (MCSA) certifications can be substituted for 2 years of IT work experience.

Responsibilities

  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user and system accounts across Microsoft Windows infrastructure environments.
  • Troubleshoot workstations and servers operating in both physical and virtual environments.
  • Install hardware, software, and system updates to support operational requirements.
  • Configure Windows operating systems and maintain system settings in accordance with approved standards.
  • Perform patch management activities to ensure systems remain current and secure.
  • Assess and remediate vulnerabilities by identifying risks and implementing corrective actions.
  • Configure and troubleshoot workstation peripherals while providing technical support at remote locations as required.

Benefits

  • health
  • financial
  • retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • award programs acknowledge employees for exceptional performance and superior demonstration of our service standards
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