System Administrator (On Site)

Agfa • Chicago, IL

12h • Onsite

About The Position

Agfa HealthCare, a division of the Agfa-Gevaert Group, is seeking a Systems Administrator responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure within a cloud-based environment. The primary focus will be ensuring the integrity and security of data, maintaining network access, and managing system backups. This role involves collaborating with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions. This specific position is dedicated to a single customer site in Chicago, IL, acting as the AGFA representative. The Systems Administrator will develop a deep understanding of the client's workflows, priorities, and technical ecosystem to provide faster issue resolution, enhanced communication, and a personalized support experience. They will serve as a trusted advisor and primary technical liaison, collaborating with clinical, operational, IT, and leadership stakeholders to ensure optimal product experience. This model aims for seamless access to AGFA expertise and fosters a strategic partnership focused on operational excellence, system reliability, and long-term success. Additionally, Systems Administrators are involved in system upgrades, backups, disaster recovery planning, and implementing security measures. Flexible hours are sometimes required, including adjusted start times, after-hours work, and potential weekend work. Collaboration with other IT professionals, such as network engineers and software developers, is also part of the role. The ideal candidate is technically strong, strategically minded, and relationship-driven, comfortable in a clinical environment, able to build trust, communicate clearly, and proactively drive system excellence.

Requirements

• Bachelor's degree in computer science, information
• 5-7 Years Proven experience as a Systems Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.
• 2+ Years of Linux Administration
• Proven experience as a Systems Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure in a Cloud environment.
• Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies.
• Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems).
• Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions.
• This role is deeply relational, strategic , and embedded in a clinical environment.
• There must be a blend of Business Acumen and High Level Soft Skills that go beyond the traditional technical skills.
• Ability to understand clinical workflows, imaging operations, and how PACS/Enterprise Imaging impacts patient care.
• Awareness of regulatory and compliance considerations (HIPAA, data governance, uptime requirements).
• Ability to connect technical decisions to RUSH’s broader operational and clinical priorities.
• Understanding how system performance affects throughput, clinician satisfaction, and patient outcomes.
• Skill in navigating relationships with clinical leaders, IT leadership, operations managers, and AGFA corporate teams.
• Ability to balance competing priorities and communicate tradeoffs clearly.
• Comfort supporting upgrades, migrations, and workflow redesigns.
• Ability to plan, coordinate, and communicate changes with minimal disruption.
• Focus on user satisfaction, adoption, and long‑term partnership.
• Ability to anticipate needs and proactively prevent issues.

Nice To Haves

• AWS Cloud Practitioner Certification Preferred

Responsibilities

• Regularly monitor and track system performance and ensure all systems operate efficiently.
• Maintain a record of tracked performance records and system impactful events.
• Perform routine maintenance tasks, such as software updates, patches, and system upgrades.
• Manage and maintain network infrastructure to the level allowed by the customer contract.
• Troubleshoot and collaborate with customer resources for network issues and ensure network security protocols are up to date.
• Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats.
• Monitor security logs, conduct regular security audits, and verify adherence to customer and AGFA policies.
• Provide technical support and assistance to end-users for hardware, software, and network-related issues.
• Respond to help desk tickets in a timely manner, resolve problems effectively, and ensure escalations are initiated when needed.
• Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters.
• Test backup systems regularly to ensure reliability.
• Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures.
• Keep documentation up to date as systems evolve.

Benefits

• Competitive salary and benefit package.
• Career development and growth.
• Training and career development programs
• Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing.
• Compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level