System Administrator

ALLO Communications • Mission, KS

19h • Onsite

About The Position

The Systems Administrator is responsible for the design, administration, optimization, and long-term reliability of server and endpoint infrastructure across both customer premises and cloud environments. This role serves as a subject matter expert and technical authority driving proactive improvements in security, automation, patching, and infrastructure standards. This role also provides mentoring to Tier 2 technicians and top tier escalation for complex issues. This position requires a high degree of independence, sound technical judgment, and the ability to balance operational stability with continuous improvement across a diverse MSP environment.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field preferred , or equivalent combination of education and significant hands-on experience
• 5–7+ years of progressive experience in systems administration within complex, multi-tenant, or MSP environments OR Demonstrated senior-level capability with infrastructure ownership, architectural decision-making, and escalation leadership
• Microsoft Azure Administrator Associate (AZ‑104) or higher
• Microsoft 365 Fundamentals (MS‑900) or Enterprise-level Microsoft certifications
• Equivalent certifications in AWS or Google Cloud strongly considered
• Security-focused certifications are a plus (AZ‑500, SC‑300/400, etc.)
• Expert-level troubleshooting skills with a strong analytical and root-cause mindset
• Deep experience with: Active Directory & Entra ID architecture and best practices DNS, DHCP, Group Policy, and identity management
• PowerShell scripting and automation
• Virtualization platforms (VMware, Hyper‑V)
• Cloud networking and hybrid connectivity
• Strong working knowledge of: Windows Server, Linux, and macOS environments
• Backup, recovery, and business continuity strategies
• Web-based and SaaS application support
• Proven ability to: Lead through influence rather than authority
• Communicate clearly with both technical and non-technical stakeholders
• Operate independently with minimal oversight
• Availability for on-call rotation and after-hours work as required
• Ability to pass a Fingerprint-Based Background Check
• Remain stationary for extended periods
• Ability to communicate information
• Ability to operate a computer

Nice To Haves

• AWS/GCP familiarity beneficial
• Security-focused certifications are a plus (AZ‑500, SC‑300/400, etc.)

Responsibilities

• Own the health, performance, and long-term stewardship of Windows and Linux server environments across customer and internal platforms
• Architect, implement, and maintain hybrid and cloud-first environments (Azure primarily; AWS/GCP familiarity beneficial)
• Lead server and infrastructure modernization efforts, including migrations, hardening, and standardization
• Serve as a senior technical advisor for complex infrastructure decisions and customer escalations
• Proactively evaluate, test, and deploy OS, application, and firmware patches, prioritizing stability, CVE mitigation, and business impact
• Design, validate, and regularly test backup, recovery, and disaster recovery strategies
• Participate in incident response activities, including root cause analysis and post-incident remediation
• Collaborate with security and compliance teams to align infrastructure with best practices and regulatory requirements
• Act as a final escalation point for complex or high-impact issues unresolved by Tier 2 technicians
• Provide technical guidance, coaching, and mentorship to junior administrators and help desk staff
• Design and deliver effective solutions by converting complex technical requirements into clear, actionable outcomes for internal teams and customers
• Evaluate existing systems, workflows, and procedures to identify opportunities for automation, standardization, and efficiency gains
• Develop and maintain PowerShell scripts and automation tools to reduce manual effort and improve consistency
• Drive documentation standards and contribute advanced resolutions and architectural guidance to the Tier 2 knowledgebase
• Manage assigned tickets and projects to completion, maintaining a strong balance between urgency, quality, and long-term outcomes
• Stay current on evolving technologies, security threats, and tooling relevant to managed services environments
• Participate in on-call rotations and planned after-hours work for maintenance or incident response.

Benefits

• Free internet
• Awesome discounts on other ALLO services
• 401(k) savings match up to 5%
• Quarterly wellness challenges with cash deposit into checking or health savings accounts
• Medical, vision, and dental with low employee costs
• Generous Earned Time Off (ETO) program
• Sponsorships for local fundraisers or philanthropy
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior