The System Administrators must provide Infrastructure Server and Sustainment services, which the Government will use to enhance and complement High Performance Computing (HPC) sustainment capabilities across two sites and geographic locations, to include the integration and management of the Exceptionally Controlled Information (ECI) data system. Server Ops team members and the Government monitoring service (in some cases 24x7x365) both monitor systems. All Systems will be integrated and utilize Government monitoring services. The Government monitoring service will monitor and report problems to the Team via Email/phone during business hours. Proficient with the following (as specific position requires): Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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Job Type
Full-time
Career Level
Senior