System Administrator

Booz Allen Hamilton•Usa, MD

12d•Remote

About The Position

We are seeking a skilled Windows System Administrator to join our team. You’ll leverage your extensive experience with servers and desktops, as well as experience managing Windows operating systems and automation. This role involves managing and maintaining our IT infrastructure to ensure optimal performance and security. As a Systems Administrator on our team, you’ll have the chance to design and maintain systems in support of client in the realm of research and development. Your technical expertise will be vital as you evaluate and modernize our IT infrastructure. Grow your skills by merging system administration and best security practices to create a scalable and secure system. Join our team and help turn requirements into accomplishments that drive change.

Requirements

5+ years of experience troubleshooting customer issues with software on both desktop and laptop computers
Experience administering Microsoft Windows operating systems, including Active Directory, group policy, and file and folder permissions, in a secure or enterprise environment
Experience with SharePoint and Microsoft Teams administration
Experience with information technology, including Linux and Windows, and security processes, including configuration management, continuous monitoring, and assessment and authorization
Ability to follow guidance to support system compliance
Ability to assist in managing and maintaining Windows-based systems, including configuration, patching, and system monitoring
Secret clearance
HS diploma or GED
DoD 8570 IAT Level II compliant Certification such as Security+ CE Certification

Nice To Haves

Experience collaborating with government staff, other contractors, and external IT partners to deliver innovative and effective IT solutions to business and mission challenges
Experience creating, escalating, and resolving IT help desk tickets using a ticketing application
Experience creating and documenting IT standard operating procedures
Experience supporting web applications and documenting technical processes or troubleshooting steps
Knowledge of PowerShell or other scripting tools to automate tasks
Ability to learn and apply technical research to solve problems
Ability to collaborate in a team setting
Possession of excellent problem-solving and troubleshooting skills
Possession of excellent verbal and written communication skills, including communicating clearly with teammates and leadership

Responsibilities

Manage and maintain IT infrastructure to ensure optimal performance and security.
Design and maintain systems in support of clients in the realm of research and development.
Evaluate and modernize IT infrastructure.
Merge system administration and best security practices to create a scalable and secure system.
Troubleshoot customer issues with software on both desktop and laptop computers.
Administer Microsoft Windows operating systems, including Active Directory, group policy, and file and folder permissions, in a secure or enterprise environment.
Administer SharePoint and Microsoft Teams.
Support system compliance by following guidance.
Assist in managing and maintaining Windows-based systems, including configuration, patching, and system monitoring.
Create, escalate, and resolve IT help desk tickets using a ticketing application.
Create and document IT standard operating procedures.
Support web applications and document technical processes or troubleshooting steps.
Automate tasks using PowerShell or other scripting tools.
Apply technical research to solve problems.
Collaborate in a team setting.
Perform problem-solving and troubleshooting.
Communicate clearly with teammates and leadership.