System Administrator
About The Position
The Divisional IT Systems Administrator, reporting to the Executive Director of Security Technology, will be a creative self-starter with a high energy level. Responsibilities include: management of SaaS and IaaS environment; management of the physical and virtual server infrastructure; installation, maintenance, and security of all servers, configuration and management of firewalls, network switches, intrusion detection mechanisms to secure IT infrastructure; development of technology solutions to advance the objectives of the Division of Public Safety; support other DPS IT staff and service as tier 2 escalation point for IT infrastructure troubleshooting; working with identified partners to ensure that technology solutions are appropriate and functional within the university; perform regular system administration tasks such as: backup/restore, server monitoring, patch management, system documentation, and recommendation of new technologies for implementation; and supervision of one direct report, IT Support Specialist. The Divisional IT Systems Administrator will support the Critical Infrastructure IT Systems Administrator in collaborating with our contracted partners and the Security System Administrator’s in maintaining and supporting the electronic security infrastructure including CCTV, access control, burglar alarms, emergency phone systems, and related security technology systems, emergency telephony, land mobile radio, mobile data terminals, and proprietary dispatch and police software.
Requirements
- Bachelor of Science or Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.
Responsibilities
- Serve as systems administrator for the Division of Public Safety.
- Provide system management by managing all aspects of primarily Windows, server and desktop administration, systems security, systems installation, and information security.
- Manage the infrastructure as it pertains to cloud-based, virtual, and physical server environment to support all systems.
- Create user accounts, maintain permissions, ensure system integrity, reliability, scalability and security via Active Directory and associated server management tools.
- Assist in management of vendor service contracts and contracted professional support.
- Assist in preparation of the annual fiscal year and five-year budget as it pertains to IT solutions for DPS.
- Develop and implement solutions to meet established goals of the Division of Public Safety including hardware/software lifecycle management and pilot testing of new technologies.
- Work to support Division of Public Safety IT staff to serve as tier 2 support for all IT systems owned and maintained by the Division of Public Safety, including backup support of technology systems within the PennComm center and end user devices such as desktop PC’s, laptops, mobile devices, and applications.
- Assist the Critical Infrastructure IT Systems Administrator to collaborate with contracted security partners, University ISC staff, and other necessary staff in maintaining and supporting the electronic security infrastructure.
- Apply and enforce both DPS and University of Pennsylvania established physical and electronic security standards as they apply to IT systems deployed across the Division through hardware and software firewalls, spam/virus protection, and intrusion detection measures.
- Supervise direct report within the Security Technology Department and provide training for professional development.
- Other duties and responsibilities as assigned
Benefits
- excellent healthcare
- tuition benefits for employees and their families
- generous retirement benefits
- wide variety of professional development opportunities
- supportive work and family benefits
- wealth of health and wellness programs and resources
- Health, Life, and Flexible Spending Accounts
- medical, prescription, behavioral health, dental, vision, and life insurance benefits
- flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars
- Tuition assistance for employee, spouse, and dependent children
- Tuition assistance for dependent children at other institutions
- generous retirement plans
- Penn’s Basic, Matching, and Supplemental retirement plans
- save for retirement on a pre-tax or Roth basis
- wide variety of investment options through TIAA and Vanguard
- substantial amount of time away from work
- Long-Term Care Insurance
- Wellness and Work-life Resources
- Professional and Personal Development resources
- access to a wide range of University resources as well as cultural and recreational activities
- Discounts and Special Services
- Flexible Work Hours
- Penn Home Ownership Services
- Adoption Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
