System Administrator

AGFA

34d

About The Position

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).　

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The System Administrator is accountable for the integrity of images and information within the System. This individual serves as a liaison to all hospital departments on behalf of radiology imaging, facilitating support for patient care and clinical education.

Requirements

• Associate's or Bachelor's degree or equivalent experience.
• 5-7 years of systems administrator experience.
• Excellent communication skills.
• Ability to work with diverse groups.
• Ability to manage multi-disciplinary projects.
• Familiarity with radiology/imaging apps.

Nice To Haves

• CIIP certification preferred.
• Preferred certifications: Security+, Network+, MCSA Windows Server, VMware VCA/VCP, LFCS, Oracle OCA.

Responsibilities

• Manage, maintain, and troubleshoot the daily operations of all covered EI equipment and associated activities.
• Coordinate any scheduled downtime with site leadership and document all implications of such downtime on the clinical imaging system.
• Collaborate with customer resources on fault tolerance and recovery testing to ensure compliance with the relevant site policies.
• Communicate with administration to ensure that operating standards, policies, and procedures align with the organization's needs.
• Cooperate with Agfa to identify both present and future requirements for software and equipment lifecycle management.
• Attend and participate in departmental and hospital meetings, as appropriate.
• Prepare reports for administration, as needed or directed.
• Investigate, identify, and prepare proposals to resolve specific workflow inefficiencies while anticipating departmental needs.
• Assist with coordination of end-user training and address functionality inquiries from radiology and clinical staff.
• Ensure the timely and comprehensive capture of DICOM digital image data into the PACS, along with network transmission, RIS validation, and exception handling.
• Monitor report turnaround times and related reporting information.
• Review feedback from end-users, compile and analyze support data, and recommend procedural and educational modifications as appropriate.
• Verify the proper archiving of studies in accordance with established archive rules.
• Manage job queues, including active status, retries, and failed jobs.
• Investigate failed jobs and workflows.
• Route to third-party DICOM systems.
• Ensure data integrity by monitoring and directing the repair of studies.
• Guide customer PACS teams in checking and rectifying unverified studies.
• Assist customer PACS teams with performing study fix-ups, splits, and merges.
• Verification reporting tasks.
• Monitor and track system performance.
• Develop backup and disaster recovery plans.
• Review service updates and bulletins.
• Provide information on EI components for security ratings.
• Provide guidance on antivirus suite exclusions.
• Examine log files and reports.
• Use reports and user inquiries to investigate and resolve issues.
• Collaborate with regional support teams.

Benefits

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree