System Administrator

Shinola•Detroit, MI

11d

About The Position

The System Administrator is a critical member of the Technical Operations team, responsible for designing, managing, and securing the organization’s infrastructure across cloud, on-premise, and network environments. This role serves as the primary owner of Microsoft 365, Azure, and core infrastructure systems, ensuring reliability, scalability, and security across the business. This is an exciting opportunity to play a hands-on role in modernizing IT operations while helping build a resilient, well-documented environment with no single points of failure. You’ll collaborate cross-functionally, contribute to strategic improvements, and have meaningful ownership from day one in a growing, multi-brand organization.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
3+ years of hands-on experience in system administration or IT infrastructure roles
Strong experience administering Microsoft 365 (Exchange, Teams, SharePoint, Intune, Entra ID)
Working knowledge of Microsoft Azure, including virtual machines, networking, identity, and cost management
Experience with Microsoft Sentinel or other SIEM platforms for security monitoring and incident response
Proficiency in Windows Server administration, including Active Directory, Group Policy, DNS, and DHCP
Experience managing enterprise network infrastructure, preferably Cisco Meraki in a multi-site environment
Familiarity with infrastructure monitoring tools (PRTG, SolarWinds, or similar)
Experience with backup and disaster recovery solutions across cloud and on-prem environments
Strong documentation and communication skills, with the ability to create clear runbooks and procedures
Ability to work independently, manage multiple priorities, and operate effectively in a collaborative, fast-paced environment

Nice To Haves

Microsoft certifications such as MS-102, AZ-104, or SC-200
Experience with Microsoft Power Platform administration and governance
Hands-on experience with Adaxes or similar Active Directory automation tools
Familiarity with Synology NAS environments and backup tools (Hyper Backup, Snapshot Replication)
Scripting experience (PowerShell preferred; Bash or Python a plus)
Experience in a manufacturing, retail, or multi-site environment
Familiarity with ITSM tools such as Zendesk, ServiceNow, or Jira Service Management
Knowledge of security frameworks such as NIST, CIS Controls, or SOC 2

Responsibilities

Administer and optimize Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) and manage user lifecycle in Entra ID, including security policies such as MFA and conditional access
Own Azure infrastructure including subscriptions, networking, security posture, cost management, and disaster recovery capabilities
Serve as primary administrator for Microsoft Sentinel (SIEM/SOAR), including alert monitoring, incident response, and development of detection rules and automation workflows
Manage and govern Microsoft Power Platform environments, including Power Apps, Power Automate, and Power BI, ensuring security and compliance standards
Administer Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and file systems across on-prem and cloud environments
Manage Cisco Meraki network infrastructure (firewalls, switches, wireless), including VPNs, segmentation, and multi-site connectivity
Own infrastructure monitoring and observability using PRTG, including alerting, dashboards, and system health visibility
Develop and maintain backup, disaster recovery, and business continuity strategies across cloud and on-prem systems, including Synology environments
Lead patching, vulnerability management, and endpoint security efforts across all infrastructure systems
Create and maintain technical documentation, runbooks, and knowledge-sharing resources to support cross-functional resilience
Partner with Service Desk and IT team members to ensure knowledge transfer and eliminate single points of failure
Support security audits, compliance initiatives, and continuous improvement of IT policies and controls