System Administrator

Impartner Software

About The Position

We are seeking a motivated Systems Administrator who is eager to utilize and develop his or her technological skills. In this role, the individual will support end-users, endpoints and systems, onboard new employees, implement new software and hardware, provide training and advice, and serve as a strong IT support resource. Our ideal candidate will be passionate about applying their skills to a technology-based business model that best facilitates smooth and efficient business operations.

Requirements

Proven work experience in IT.
Experience with any/all of the following: Microsoft Windows, Microsoft Office, asset management (Intune), antivirus software, endpoint management software, and security software.
Excellent communication and interpersonal skills, and strong attention to detail.
Excellent problem-solving and troubleshooting skills.
Motivated self-starter who is self-sufficient

Nice To Haves

Experience in scripting to automate routine tasks.
Advanced degree in computer science, engineering, IT, information systems, or equivalent work experience.
Relevant certifications, such as MCSE, Server+, or Network+.

Responsibilities

Maintain essential IT responsibilities, including operating systems, security tools, laptops, desktops, software, and other hardware.
Diagnose and resolve problems quickly and communicate with a variety of users and teams.
Perform systems administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring, ensuring system architecture components work together seamlessly.
Maintain internal infrastructure requirements including laptop and desktop computers and security updates; support intranet, and configure various hardware and software applications including email, web, antivirus software, telecommunications, network routers, switches, firewalls, and load balancers, and file and printing services.
Support and administer virtual machines and servers, such as Microsoft Hyper-V.
Deploy company software, such as standard office software and business intelligence software, via automated methods.
Support collaboration software, including GoToMeeting, Teams, etc.
Support and administer Windows Cluster Failover technologies.
Deploy new laptops and desktops using automated methods such as disk imaging and scripted deployments. Upgrade systems with new releases and scheduled laptop and desktop refreshes.
Onboard new employees, including system deployment, account creation, and support to help new employees get up and running.
Maintain and build technical documentation, manuals, and IT policies. Document break/fix incidents.
Support end-users via e-mail, telephone, and GoToMeeting/Teams.
Manage SSL certificates in the A10 load balancing network appliances.
Maintain security through updates, patches, and proper permissions.
Manage and deploy mobile training laptops and equipment.
Read complex logging tools such as Papertrail and NewRelic.
Be on call for support of Azure systems, email systems, web systems, and database systems.