About The Position

The System Administrator position at Metal Toad requires experience in maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

Requirements

  • Read and agree to our Corporate Values Statement.
  • Believe in the company mission: to help people.
  • 2+ years of experience with Amazon Web Services (AWS).
  • Advanced to fluent English communication skills are essential for this role.
  • Familiar with Linux System Administration.
  • Scripting language experience (Python and Shell preferred).
  • Deep knowledge of TCP/IP and HTTP protocols.
  • Experience with web accelerators, load balancers, reverse proxies, and CDNs.
  • Problem solver and willing to work in an agile/fast-paced environment.
  • Customer-oriented with good communication skills.
  • Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.

Nice To Haves

  • AWS Certifications or be willing to get certified.
  • Interest in Generative AI technologies.
  • Some experience with Windows System administration.
  • Additional experience with other cloud providers is a bonus.

Responsibilities

  • Planning Documenting complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design.
  • Building systems by executing installation, configuration, and testing of cloud resources.
  • Using automation and configuration management to ensure repeatability and traceability of changes.
  • Troubleshooting system hardware, software, networks, and operating systems.
  • Protecting the integrity and security of systems by implementing access controls and monitoring tools and providing written evaluations and recommendations for ongoing improvement.
  • Maintaining system performance through system monitoring and analysis and performance tuning.
  • Maintaining internal systems and customer deployment documentation.
  • Being part of a 24x7 on-call rotation (approx. one week on call, one week on backup per month).
  • Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
  • Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Benefits

  • Work from home
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