System Administrator (USA Based) - N.A. Service Delivery Group

CBN Secure Technologies•Danville, VA

2d•Remote

About The Position

As a System Administrator in our North American Service Delivery group, you will be responsible for managing, maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA, NC, SC, NY, and WI DMVs).

Requirements

Fluency in English (speak, read, write)
Legally eligible to work in USA
Able to work outside of standard business hours as required
Able to travel approx. 2-4 weeks/year on average
Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
Knowledge of Active Directory
Knowledge of Virtualization
Knowledge of Basic IT Security principles and protocols (TLS, encryption at rest)
Knowledge of ITIL processes
Knowledge of IT auditing process (asset)
5+ years of system administration experience
Critical thinking skills
Analysis, problem solving
Interpersonal skills
Communication, teamwork and collaboration
Organization, time management and prioritization skills
Attention to detail
Self-directed
Adaptable

Nice To Haves

Any CISSP, LPIC, ITIL, VCP, MCSE, OCA/OCP 12c certifications are assets, but not required

Responsibilities

Install, configure and virtualize server hardware.
Install/configure operating systems, software, network settings.
Write deployment scripts and manifests to deploy hardware and platforms consistently.
Develop and implement new solutions based on new customer requirements.
Pro-actively monitor system performance and ensure the reliability and availability of IT services.
Tune-up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements.
Diagnose and resolve hardware, software, and network issues.
Respond to system outages and perform necessary repairs.
Manage user accounts, permissions, and access controls.
Provide technical support and training to users.
Implement and maintain backup solutions, including RDBMS replication, recovery and system failover.
Develop and test disaster recovery plans.
Configure and maintain network infrastructure, including routers, switches, and firewalls.
Ensure network security and manage VPNs.
Monitor and enforce security policies.
Conduct regular security audits and vulnerability assessments.
Document system configurations, procedures, and changes.
Maintain accurate records of IT assets and inventory.
Work with other CBN and customer IT staff and departments to support various projects and initiatives.
Communicate effectively with stakeholders to understand and address their IT needs.
Ensure compliance with CBN and customer IT policies, procedures, and regulatory requirements.