System Administrator

SAICPascagoula, MS
Hybrid

About The Position

SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA. This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location. This is a 3rd shift position (12:00a-8:00aEST) Tuesday-Saturday (subject to adjust for peer/customer support). SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion.

Requirements

  • Troubleshoot and resolve Tier 1-2 operational tickets
  • Must be within 30 miles of Charleston, SC or New Orleans, LA
  • Use of monitoring systems such as SolarWinds and SPLUNK

Responsibilities

  • Acknowledge or receive Priority 1 system outages then troubleshoot
  • Troubleshooting system admin related hosting outages and operational tickets
  • Work with application team and other team members to resolve outages
  • Report outages and issues to data center team members, leadership and program teams
  • Perform software updates and patches, as necessary
  • Manage Active Directory, group policy and Account issues
  • Interpret technical information to create and send written notifications and SITREPs on behalf of the Division
  • Review and edit written notifications and SITREPs, before they are sent on behalf of the Division
  • Apply system related cyber updates and STIGs to address vulnerabilities
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