System Administrator - Owensboro, KY

Independence Bank•Owensboro, KY

4d•Hybrid

About The Position

The System Administrator will be responsible for the day-to-day activities related to the banks infrastructure to ensure its security and performance. This position will provide technical expertise and support as needed and may include travel to all bank locations. This job description is only a summary of the typical functions of the job, not an exhaustive comprehensive list of all possible job responsibilities, tasks, and duties. The employee will be required to follow any other instructions and to perform any other duties required by his or her supervisor. Therefore, the responsibilities, tasks, and duties of the jobholder might differ from those outlined above and other duties, as assigned, might be part of the job.

Requirements

Five (5) years of Information Technology (IT) experience preferred
Computer skills
Knowledge of servers, networking, video conferencing systems, telephone systems
Time-management skills
Ability to multi-task and meet deadlines
Problem-solving skills
Organizational skills
Customer service skills
Oral and written communication skills
Detail-oriented

Nice To Haves

Associate Degree in Information Technology or related field
Bachelors Degree in Information Technology or related field

Responsibilities

Troubleshoot advanced technical issues involving desktops, servers, networking equipment, and all bank applications
Manage the banks Microsoft 365 Tenant and auxiliary products
Manages and supports DNS, DHCP, GPO, and Windows Active Directory
Develop and maintain technical documentation, standard operating procedures (SOPs), and internal knowledge base articles
Supports the banks virtualization server infrastructure
Install, configure, maintain, and troubleshoot virtual servers
Perform regular system backups and data recovery operations
Coordinate with external IT vendors and service providers to resolve infrastructure issues and implement upgrades
Administer, maintain, and troubleshoot the bank's network infrastructure, including switches, routers, wireless systems, firewalls, and network-connected services.
Participate in disaster recovery planning, testing, and business continuity initiatives.
Track, prioritize, and manage vulnerability remediation efforts across the organization
Create and maintain vulnerability metrics and KPI's
Track and manage incident tickets, SLAs, prioritization, and resolution timelines