System Administrator

Accenture Federal Services • Annapolis Junction, MD

17d • Onsite

About The Position

At Accenture Federal Services, our mission is to help the US federal government strengthen the nation, enhance safety, and improve citizens' lives. Our team of over 13,000 professionals is dedicated to leveraging technology and innovation for clients across defense, national security, public safety, civilian, and military health sectors. As a technology company within the global Accenture network, we offer a supportive and collaborative environment recognized by Glassdoor as a Top 100 Best Place to Work. We empower our employees to grow and thrive through hands-on experience, certifications, and industry training. Join us to drive meaningful change and advance government missions.

AFS is seeking a Systems Administrator to join our team and support our client in the Annapolis Junction, MD area.

Requirements

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
• Experience performing Tier I/II troubleshooting for operating system
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA/Information Technology experience may be substituted for a bachelor's degree
• Must have an active TS/SCI with polygraph level clearance

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manages IT system infrastructure and any processes related to these systems
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provides support for the escalation and communication of status to client management and internal customers
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Benefits

• Hands-on experience
• Certifications
• Industry training

What This Job Offers

• Job Type: Full-time
• Career Level: Senior