System Administrator 2-IT

Oracle•Kansas City, MO

24d•$57,500 - $118,200

About The Position

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] [[email protected]] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements

Limited supervision for hardware installation and troubleshooting.
Ability to validate cabling and problem-solve for error-free connections with limited guidance.
Experience monitoring, reviewing, and analyzing ticket queues.
Ability to address common incidents and escalate complex issues.
Willingness to participate in training aligned with corporate objectives.
Developing skills as a technical liaison for technical and non-technical teams.
Knowledge to identify and resolve resiliency, reliability, and availability risks.

Responsibilities

Conducts end-to-end hardware installation and troubleshooting with limited supervision.
Validates cabling, and problem solving to establish error free connections with limited guidance.
Monitors, reviews, and analyzes ticket queues addressing common incidents and escalating more complex or unresolved issues to senior technicians.
Participates in training that aligns with corporate objectives.
Begins to act as a technical liaison for technical and non-technical teams, providing knowledge to identify and resolve resiliency, reliability, and availability risks.