System Administrator

Douglas County•Technology Services - Minden, NV

4d•Onsite

About The Position

Douglas County is seeking a detail-oriented professional who thrives in a technically challenging environment and is committed to maintaining resilient, secure networks, while delivering excellent customer service. The Systems Administrator plays a critical role in supporting and securing our organization’s technology. Primary Objectives General Collaboration with cross-functional teams will be essential in developing and enforcing policies and procedures that enhance overall system security. Contribute expertise to strategic planning, capacity management, and IT initiatives to support organizational goals; performing related work as apparent or assigned. Systems Responsible for managing and overseeing systems, applications and related security operations. Leads the design, implementation, and maintenance of systems to ensure security and reliability. Provide project leadership, ensuring that IT resources are maintained with integrity and efficiency. Additionally, monitor system performance, troubleshoot issues, and implement necessary upgrades and patches to safeguard against vulnerabilities. Supervision Exercised None PRIMARY DUTIES AND RESPONSIBILITIES General Assists management with technology planning, evaluates new technology. Assists in acquisition and recommends system modifications for improvement. Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and strong connections. Tests installations with cable testers to verify performance and troubleshoots connectivity issues using diagnostic tools. Implements and enforces security policies and procedures, manages access controls and conducts security audits. Maintains detailed documentation of systems, functions, dependencies and detailed software configurations. Responsible for documenting changes. Mentors team members to promote skill development and continuous improvement. Works closely with other departments to integrate IT solutions, supports new technology implementations, and ensures seamless connectivity across the organization. Conducts all work in accordance with applicable laws, regulations, policies, customer requirements, compliance requirements and best practices. Plans and executes upgrades, patches, and regular maintenance to ensure the systems and infrastructure is up-to-date and secure from potential vulnerabilities. Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public. Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities. Systems Administer, configure, and monitor the County's security systems, including firewalls, intrusion detection and response systems, virtual private networks, access controls, data security easures, and endpoint security solutions, to safeguard sensitive data and assets against both internal and external cyber threats. Design, configure, deploy, and manage systems and application solutions to ensure reliable operations for internal departments, external partners, and remote users. Continuously monitor the performance of systems and applications, identify and resolve any bottlenecks, security issues, or resource constraints to ensure optimal data flow and system efficiency. Diagnose and resolve software & application issues, outages and performance problems. Conduct root-cause analysis and implement the necessary fixes. Oversee identity management, user access and permissions. Ensure the proper configuration to regulate access to systems and applications. Administer issuance, renewal, and revocation of digital certificates to ensure secure and compliant management of encryption protocols and authentication processes. Install, program, maintain and troubleshoot on-premise and cloud systems to provide applications and services. Deliver hands-on technical support for system-related concerns, assisting in diagnosing and resolving issues related to systems, applications and software solutions.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a closely related field and three (3) years of experience in enterprise system administration or network architecture, strategic planning, project management, or cybersecurity; OR an equivalent combination of education, training and experience.

Responsibilities

Manage and oversee systems, applications, and related security operations.
Lead the design, implementation, and maintenance of systems to ensure security and reliability.
Provide project leadership, ensuring IT resources are maintained with integrity and efficiency.
Monitor system performance, troubleshoot issues, and implement necessary upgrades and patches.
Assist management with technology planning and evaluate new technology.
Assist in acquisition and recommend system modifications for improvement.
Pull and terminate network cables, punch cables into patch panels, ensuring proper alignment and strong connections.
Test installations with cable testers to verify performance and troubleshoot connectivity issues using diagnostic tools.
Implement and enforce security policies and procedures, manage access controls, and conduct security audits.
Maintain detailed documentation of systems, functions, dependencies, and detailed software configurations.
Document changes.
Mentor team members to promote skill development and continuous improvement.
Work closely with other departments to integrate IT solutions, support new technology implementations, and ensure seamless connectivity across the organization.
Conduct all work in accordance with applicable laws, regulations, policies, customer requirements, compliance requirements, and best practices.
Plan and execute upgrades, patches, and regular maintenance to ensure systems and infrastructure are up-to-date and secure from potential vulnerabilities.
Represent the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
Contribute effectively to the accomplishment of team or work unit goals, objectives, and activities.
Administer, configure, and monitor the County's security systems, including firewalls, intrusion detection and response systems, virtual private networks, access controls, data security measures, and endpoint security solutions.
Design, configure, deploy, and manage systems and application solutions to ensure reliable operations for internal departments, external partners, and remote users.
Continuously monitor the performance of systems and applications, identify and resolve any bottlenecks, security issues, or resource constraints.
Diagnose and resolve software & application issues, outages, and performance problems.
Conduct root-cause analysis and implement necessary fixes.
Oversee identity management, user access, and permissions.
Administer issuance, renewal, and revocation of digital certificates.
Install, program, maintain, and troubleshoot on-premise and cloud systems to provide applications and services.
Deliver hands-on technical support for system-related concerns, assisting in diagnosing and resolving issues related to systems, applications, and software solutions.