System Administrator

Red Arch Solutions•Fort Meade, MD

1d•Onsite

About The Position

Red Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community. We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security. Our employees are exceptionally skilled professionals. We recruit individuals who are dedicated to collecting, analyzing, and disseminating critical information to national leaders. Our engineers design, develop, and deploy mission critical solutions to support our war fighters. We are also an official AWS Partner and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services. Red Arch Solutions is seeking a highly adept and multifaceted Systems Administrator on our PRIME contract in Fort Meade, MD that will provide support for implementation, troubleshooting and maintenance of a variety of robust information technology systems for one of our premiere customers. Our System Administrator will manage IT system infrastructure and any processes related to these systems.

Requirements

Active TS/SCI with polygraph.
Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
5 years of additional SA experience may be substituted for a bachelor’s degree.

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.