System Administrator Storage

Commonwealth Scientific and Industrial Research Organisation•Kensington, WA

3d•Onsite

About The Position

The System Administrator Storage opportunity sits within Pawsey Supercomputing Research Centre’s Platforms Team, which is responsible for maintaining and operating critical storage infrastructure used by researchers across Australia. Pawsey is a world-class national facility operated by CSIRO on behalf of its university partners and government stakeholders. As part of a team of experienced system administrators and technical specialists, you will support the reliability, performance and service delivery of Pawsey’s long-term storage platforms and associated services, ensuring they meet agreed service expectations. The role will be primarily hands-on and onsite in Perth, involving work with physical servers, network fibre, disk and tape hardware. Success in this role will require strong collaboration, ticket management and close coordination with Pawsey colleagues and service partners.

Requirements

Tertiary or graduate qualification in Science, Computing or Engineering, or equivalent experience.
Experience in the administration of Linux or Unix systems.
Excellent verbal and written communication skills, and the ability to use these skills to engage effectively with colleagues and clients.
The ability to work effectively independently and as part of a team under the general guidance of senior technical staff.
The ability and willingness to contribute novel ideas and approaches in support of providing computing services to researchers or clients.
Experience providing IT support through a ticket management system, including triaging, prioritising, resolving and escalating incidents in line with service levels.

Responsibilities

Provide systems support for operation and maintenance of Pawsey Banksia storage infrastructure which includes: Spectralogic Enterprise tape storage in T-Finity tape Libraries, Versity software, ScoutFS archive filesystem, Banksia file system storage infrastructure, DDN 7990 disk arrays, Banksia system backups, ScoutFS metadata backups, Kafka message bus, keycloak, monitoring and logging systems for Banksia (on Linux)
Undertake problem solving for the Banksia storage system, services and workflows ensuring maximum uptime for Banksia operation.
Ensure effective responses to Banksia system support issues via ticketing system.
Ensure effective documentation for Banksia systems support and operating procedures.