System Administrator (SaaS)

bcore•Springfield, VA

1d•Hybrid

About The Position

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team as a System Administrator (SaaS), supporting the NGA customer mission.

Requirements

Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly
Requires Bachelor's degree or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
5-10 years of experience of directly related system administration and analysis experience
Provides support for maintenance and change requests of all "user facing" devices and systems
Attention to detail, strong organizational skills
Strong writing skills (document creation and note taking)
Strong time management skills
Ability to work within a team for projects and/or tasks
Multi-mission environment experience
Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to troubleshoot and document various problems
Excellent customer service skills

Nice To Haves

Journeyman knowledge or understanding of the following methodologies: Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
Service+ experience
Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
Client operating systems (Windows 11)
Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere4, XenDesktop)
Advanced Scripting in Python/PowerShell
Log Analysis experience for troubleshooting
Intelligence Community Experience preferred

Responsibilities

Manage the functionality and efficiency of a group of computers running on one or more operating systems.
Work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer, comprehensive understanding of their primary GEOINT exploitation system, and knowledge of the production mission.
Provide on-site, on the floor, technical and system administration support through troubleshooting and implementing appropriate solutions to software/hardware anomalies as they occur.
Automate Software deployments, package Software, troubleshoot VDI endpoints, virtual machines and Geospatial/corporate software issues as well as make corrective recommendations as necessary.
Quickly respond to application/hardware related issues, resolve on the spot problems (where possible), replicate the issue for internal analysis/diagnosis, and assist in the preparation of technical documentation that can accurately depict the problem and/or solution for feedback to the team.
Maintains the integrity and security of servers and systems
Sets up administrator and service accounts
Maintains system documentation
Interacts with users and evaluates vendor products
Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery
Develops and monitors policies and standards for allocation related to the use of computing resources
May program in an administrative language
Develops and implements testing strategies and document results
Provides advice and training to end-users
Provides guidance and work leadership to less-experienced staff members
Maintains current knowledge of relevant technologies as assigned
Participates in special projects as required