System Administrator or Senior - ArcGIS Enterprise

Idaho Power Company•Boise, ID

16h•Hybrid

About The Position

Idaho Power — located in vibrant Boise, Idaho — is looking for an ArcGIS Enterprise System Administrator or Senior to join our Geographic Systems team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to safely provide our customers with the safe, reliable, and affordable energy they depend on. While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Under supervision System Administrators analyze, install, configure, upgrade, test, document, monitor and maintain software and hardware in support of business processing requirements. Supported systems may include operating systems, business applications, server hardware, security tools, monitoring tools, web servers, application servers, integration servers, and other departmental or enterprise applications or systems. Provides technical support for problems not resolved by the Integrated Operations Center or IT Service Desk. In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.

Requirements

Installation, configuration, upgrade, test, document, monitor and maintain software and hardware for ArcGIS Enterprise including Portal, Server, GeoEvent/Velocity, Image Server, Analytic Server, and ArcGIS Monitor
Problem solving
Strong interpersonal skills
Verbal and written communication, including effective listening
Planning and organizing
Ability to work proactively in a team environment with minimum supervision
Ability to accept responsibility and complete tasks in a timely manner
Ability to interact effectively with both technical and non-technical personnel
Ability to adapt to new situations
Ability to maintain a positive, customer-focused attitude
Bachelor’s degree in related field OR An equivalent combination of relevant education and experience (System Administrator)
2 or more years of relevant technology administration experience (System Administrator)
Bachelor’s degree in computer science, computer information systems, or equivalent field OR An equivalent combination of relevant education and experience (Senior System Administrator)
5 or more years of professional technology administration experience (Senior System Administrator)

Nice To Haves

Bachelor’s degree in computer science, computer information systems, or a related field (System Administrator)
4 or more years of relevant technology administration experience (System Administrator)
Bachelor’s degree in computer science, computer information systems, cyber security or a related field (Senior System Administrator)
8 or more years of experience in a corporate multi-platform technology environment (Senior System Administrator)

Responsibilities

Analyze, install, configure, upgrade, test, document, monitor and maintain software and hardware in support of business processing requirements.
Supported systems may include operating systems, business applications, server hardware, security tools, monitoring tools, web servers, application servers, integration servers, and other departmental or enterprise applications or systems.
Provides technical support for problems not resolved by the Integrated Operations Center or IT Service Desk.
Participate in 24x7 on call rotation.