System Administrator Level 2 (TS/SCI with Polygraph Required)
About The Position
We are seeking a System Administrator Level 2 to support the installation, maintenance, monitoring, and troubleshooting of telecommunications and network infrastructure systems in a 24/7 operational environment. This role involves ensuring continuous system availability, responding to incidents, coordinating with internal and external stakeholders, and performing routine system updates and security-related maintenance activities. The ideal candidate will have strong technical troubleshooting skills, experience in network/system operations, and the ability to work in a shift-based mission-critical environment.
Requirements
- Active TS/SCI security clearance with current polygraph (required)
- Strong creative problem-solving skills
- IAT Level II certification (DoD 8570 baseline requirement)
- One or more of the following certifications required: Cisco Certified Network Associate (CCNA) – Security, CompTIA Cybersecurity Analyst (CySA+), CompTIA Security+ CE, GIAC Security Essentials (GSEC), Global Industrial Cyber Security Professional (GICSP), Systems Security Certified Practitioner (SSCP)
Nice To Haves
- Experience in network operations center (NOC) or systems administration environments
- Familiarity with Cisco networking equipment (routers and switches)
- Experience supporting secure, high-availability systems in mission-critical environments
- Incident response, monitoring, and ticketing system experience
Responsibilities
- Install, maintain, and repair telecommunications systems and network infrastructure.
- Provide 24/7 system and infrastructure monitoring, including alerting, logging, ticketing, and reporting.
- Perform administrative support functions related to system operations and maintenance.
- Coordinate with ISP personnel, network operations staff, and customer support teams to ensure situational awareness and incident response.
- Provide notifications and updates regarding system events and outages.
- Perform router and switch updates in support of security and operational requirements.
- Troubleshoot system issues and support resolution of operational incidents.
- Maintain accurate documentation of system status, changes, and incidents.
- Support ongoing operational readiness of mission-critical systems.
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- Paid holidays and PTO
- Paid parental leave
- Tuition reimbursement
- 401(k) with employer match
- Professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
