System Administrator III TS/SCI POLY

Bct•Annapolis Junction, MD

2d•Onsite

About The Position

BCT LLC is seeking a System Administrator III to join their team. The ideal candidate must possess an active TS/SCI with POLY and be responsible for providing support for a large-scale Linux system including installation of COTS/GOTS/FOSS software, day-to-day operations, monitoring, and problem resolution for all of the compute, network, memory, and storage system components. In addition, the System Administrator shall maintain the system security integrity and configure network components, along with implementing operating systems enhancements to improve reliability and performance. The role also involves providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, managing daily activities of configuration and operation of IT systems, assisting users, optimizing system operations, and performing capacity analysis. The candidate will also provide in-depth troubleshooting experience, detailed analysis and feedback for escalated tickets, and support for dispatch systems and hardware problems. Configuration and management of UNIX and Windows operating systems, installation of operating system software, and troubleshooting network components are also key responsibilities. The role supports system design, mission architecture, and associated hardware, with a working knowledge of system administration interdependencies within a Service Oriented Architecture (SOA). Analysis and resolution of complex problems associated with server hardware, applications, and software integration are expected.

Requirements

Active TS/SCI with POLY clearance
Experience using the Linux CLI
Experience developing scripts using Bash/Python
Experience in performing System Administration including installation, configuration, and support of COTS/GOTS/FOSS software in a large-scale Linux cluster environment
General technical knowledge regarding compute, network, memory, and storage system components
Experience with Red Hat Satellite systems management solution
Familiarity using Splunk for ingesting, indexing, searching, monitoring, and analyzing big data
Experience with the sustainment and support of large Linux clusters including day-to-day operations, monitoring and problem resolution
Experience configuring and sustaining VMware ESXi/Virtualization environments
Experience with IaC (Infrastructure as Code) principles and automation tools such as SaltStack and Ansible
Experience with corporate STE/STN security compliance policies and procedures
Experience using system monitoring tools such as HPE One View and Nagios
Experience with containerization technologies such as Docker
Security + Certification
Fifteen (15) years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional Systems Administration experience may be substituted for a bachelor's degree.

Nice To Haves

Experience with container orchestration technologies such as Kubernetes
Experience with distributed file systems such as Weka, CEPH, GPFS, and HDFS
Experience with the Atlassian Suite of Tools such as Jira and Confluence

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Analyze and resolve complex problems associated with server hardware, applications and software integration