System Administrators II

FLASH Technology Group•Annapolis Junction, MD

12h•Remote

About The Position

System Administrator 2 needed for the Remote Operations, Tier II group. This role requires a TS/SCI with active polygraph clearance. The working hours are Wednesday-Sunday, 10pm-6am, with training from Monday-Friday, 6am-2pm, OR Sunday-Thursday, 10pm-6am, with day training. The company, Flash Technology Group, values technical ambition and offers a place where contributions make a difference. They prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning, committed to employee growth and happiness.

Requirements

TS/SCI with active polygraph clearance
IAT Level 1 Certified
Hardware experience
Remote assistance experience
Remote desktop experience
HS or GED and 15 years of experience OR BS and 10 years of experience

Responsibilities

System Administration and Maintenance
Monitor, manage and maintain servers, operating systems, and key applications
Apply patches, updates, and configuration changes to systems in accordance with change management procedures
Perform system health checks, capacity planning, and performance tuning
Provide advanced technical support for escalated issues from help desk / Tier I team
Diagnose and resolve application, and network related problems
Assist with user account management, permissions and access controls
Install, configure and deploy new system applications and tools
Assist in system upgrades, migrations and integrations
Document system configurations, procedures, and standards
Ensure systems adhere to security best practices and organizational policies
Help implement and monitor security controls such as antivirus, endpoint protection, firewalls and access management
Participate in audits, risk assessments and remediation activities
Use monitoring tools to track system performance, availability and capacity
Respond to alerts, incidents and outages, performing root cause analysis and corrective actions
Collaborate with IT teams on cross-functional initiatives and projects
Contribute to the development and refinement of IT processes, standards and documentation
Provide input on technology selections and system architecture improvements