System Administrator II, Onsite - Denver, CO

Be Structured Technology Group•Wheat Ridge, CO

5d•$32 - $36•Onsite

About The Position

As a System Administrator II embedded at one of our customer sites in Colorado - Denver/Wheatridge area, you'll own the day-to-day health of a real business's systems and networks. You'll have the backing of BSTG's Service Desk, Technical Team Lead, and security team behind you, and a clear path forward if you want to grow into more senior technical or leadership work. BSTG is seeking a System Administrator II to join our growing Service Desk Team, working directly at a customer site in Denver, CO. This is an onsite role where you will work closely with the customer's team to support their IT systems and networks. You'll be responsible for the day-to-day operations and maintenance of IT systems and networks on-site at the customer location: keeping systems running smoothly, driving best practices, upholding security standards, and delivering outstanding service. If you excel in a fast-paced environment and are genuinely curious about technology, this role is built for you.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience.
2+ years of experience in system administration, with demonstrated proficiency managing servers, networks, and security infrastructure.
Strong knowledge of operating systems (e.g., Windows Server), networking protocols (e.g., TCP/IP, DNS, DHCP), and security principles.
Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V).
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions.
Clear communication and interpersonal skills; ability to collaborate effectively with team members and stakeholders at every level of the organization, including the customer's own team.
Genuine curiosity, reliability, honesty, and respect for the people you work with.

Nice To Haves

Certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA), or equivalent are a plus, not a requirement.

Responsibilities

Perform routine system upgrades, patches, and security updates to ensure system integrity and reliability.
Configure and maintain virtualization environments (e.g., VMware, Hyper-V) to optimize resource utilization and scalability.
Administer network infrastructure, including routers, switches, firewalls, and VPNs, to ensure secure and reliable connectivity.
Monitor network performance and troubleshoot network issues, collaborating with other IT teams or service providers as needed.
Implement and maintain network security measures, such as access controls, firewalls, and intrusion detection/prevention systems.
Respond to and resolve service desk tickets promptly, escalating complex issues to senior IT staff or vendors as necessary.
Develop and maintain documentation, knowledge base articles, and FAQs to facilitate self-service and improve support efficiency.
Implement and manage data backup and recovery solutions to ensure the integrity and availability of critical business data.
Participate in regular security assessments and audits, identifying vulnerabilities and performing remediations as directed.
Monitor security logs and alerts, investigating and responding to security incidents promptly.
Record daily hours accurately and in real time to support billing accuracy and compliance with wage and hour requirements.
Participate occasionally in after-hours Priority 1 ticket support as issues arise at the customer site, in accordance with BSTG's on-call and overtime policies.