System Administrator II

FLASH Technology Group • Annapolis Junction, MD

8d • Remote

About The Position

System Administrator 2 needed for the Remote Operations, Tier II group. This role requires a TS/SCI with active polygraph. The standard hours are Wednesday-Sunday, 10pm-6am, with training hours Monday-Friday, 6am-2pm. The company, Flash Technology Group, offers flexibility, competitive compensation, and a robust benefits package, prioritizing well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. They are committed to employee growth and happiness and are an Equal Opportunity/Affirmative Action Employer.

Requirements

• TS/SCI with active polygraph
• IAT Level 1 Certified
• Hardware experience
• Remote assistance experience
• Remote desktop experience
• HS or GED and 15 years of experience OR BS and 10 years of experience

Responsibilities

• Monitor, manage and maintain servers, operating systems, and key applications
• Apply patches, updates, and configuration changes to systems in accordance with change management procedures
• Perform system health checks, capacity planning, and performance tuning
• Provide advanced technical support for escalated issues from help desk / Tier I team
• Diagnose and resolve application, and network related problems
• Assist with user account management, permissions and access controls
• Install, configure and deploy new system applications and tools
• Assist in system upgrades, migrations and integrations
• Document system configurations, procedures, and standards
• Ensure systems adhere to security best practices and organizational policies
• Help implement and monitor security controls such as antivirus, endpoint protection, firewalls and access management
• Participate in audits, risk assessments and remediation activities
• Use monitoring tools to reach system performance, availability and capacity
• Respond to alerts, incidents and outages, performing root cause analysis and corrective actions
• Collaborate with IT teams on cross-functional initiatives and projects
• Contribute to the development and refinement of IT processes, standards and documentation
• Provide input on technology selections and system architecture improvements

Benefits

• 401(k) with 6% company match
• Medical Insurance (with HSA and HRA options)
• Dental and Vision Insurance
• Life and Disability Insurance
• Complimentary Identity Theft Protection
• Tuition/Certification Reimbursement
• Paid Time Off
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED