System Administrator II

Arcata Associates•Las Vegas, NV

23h•Onsite

About The Position

The System Administrator II (SA) performs operational support and on-going maintenance of systems required to meet contract objectives. The SA will coordinate with JT 4 departments, the Nevada Test and Training Range ( NTTR ) and external units to provision, test, maintain, resolve computer system issues and works closely with Cyber Security to maintain a high level of systems integrity and security.

Requirements

Associates or higher degree in Computer/Information Technology or equivalent academic/technical training
5 years or more progressive relevant experience
Knowledge of general network administration, troubleshooting, and repair
Possess and maintain a valid, state issued driver's license
MUST HAVE or have ability to acquire within 90 days and maintain CompTIA Security+ CE
MUST HAVE or have the ability to obtain a Top-Secret clearance with possible SCI

Nice To Haves

Intermediate computer networking and troubleshooting
Intermediate hardware and software troubleshooting
Intermediate knowledge with Windows Server Platforms
Intermediate knowledge with Windows Desktop Platforms and/or Intermediate knowledge with UNIX Platforms (e.g., Red Hat, Ubuntu)
Intermediate knowledge with AD, DHCP, DNS, File and Print Servers
Ability to provide support outside of normal business hours
Ability to make and test networking cables
Critical thinking and problem solving
Excellent written and verbal communications
Ability to independently understand, troubleshoot, and resolve typical/basic IT related issues
Ability to work in a fast paced, schedule-driven and customer-oriented environment

Responsibilities

For assigned systems, supports all systems-related issues
Monitors systems for health
Establishes reports and trends system performance
Strong ability to provide hands-on server support
Partners with other IT team members with strong collaborative capabilities to build a robust, secure, and scalable infrastructure
Ability to author and maintain IT procedural documentation
Provides regular systems monitoring and standardized reporting to identify system hardware and/or software and operating system problems, this includes identifying problems and determining the most efficient way to resolve them
Maintains documentation of all hardware and software implementation, maintenance, and upgrades, this includes equipment and software inventories, and maintenance documentation
Collaborates with other Systems Admins, Cyber Security and the business units
Apply Cyber Security standards, directives, guidance and policies to an architectural framework as directed
Follows policies and procedures in line with industry best practices
Possesses excellent Customer Service skills
Perform diagnostics of problems, troubleshoot and develop solutions for customer issues
Understanding and experience with storage technologies
Evaluates existing technologies and provides recommendations for enhancements
Must work efficiently both independently and within a team