System Administrator II, Virtualization

Columbus State Community College•Columbus, OH

1d•Hybrid

About The Position

CSCC is seeking a dynamic System Administrator II, Virtualization. This is a high-level professional position responsible for virtual server and desktop environments. The role involves performing technical activities related to supporting CSCC's virtualization environments, including designing, implementing, maintaining, and troubleshooting these systems. This position may require limited project leadership duties and serves as the subject matter expert for assigned systems. The role also emphasizes fostering a safe environment of respect and inclusion for all members of the community and requires regular, predictable, and punctual attendance.

Requirements

High School Diploma or Equivalency.
At least three (3) years of progressively responsible technical experience managing virtualization environments.
Knowledge of server and desktop virtualization using VMware vSphere, VMware Horizon, and Microsoft Hyper-V.
Knowledge of enterprise SAN systems.
Knowledge of networking as it relates to virtualization.
Knowledge of server hardware monitoring and troubleshooting.
Knowledge of Business Continuity & Disaster Recovery.
Knowledge of server and desktop operating systems and management.
Knowledge of system monitoring and logging.
Skilled in verbal and written communication.
Skilled in operating job equipment.
Skilled in planning, scheduling and organizing work.
Skilled in general typing.
Skilled in application of job software programs.
Skilled in application of technical skills in area of specialization.
Ability to think creatively and exploit opportunities.
Ability to simplify and synthesize complex situations with consideration to all elements.
Ability to work independently demonstrating initiative.
Ability to develop and maintain effective working relationships with colleagues and stakeholders across the College.
Ability to effectively work with persons of varying cultures.
Ability to analyze technical problems, troubleshoot and draw appropriate conclusions.
Ability to perform light manual labor for extended periods of time.
Ability to maintain confidential and sensitive information.
Ability to maintain accurate and complete work records.
Ability to coordinate multiple activities and tasks.
Ability to exhibit flexibility in work schedule and job tasks.
Ability to apply technical and analytical applications.

Responsibilities

Performs specialized duties involved in the planning, installation, configuration, operation, development, modification, maintenance, and repair of virtualized systems, software, and applications.
Installs and configures physical servers, including operating systems, software applications, and tools.
Designs, builds, operates, and maintains virtualization infrastructure in accordance with the College’s needs and recommended best practices.
Assures minimum service interruptions by analyzing performance, scalability and availability of resources.
Develops strategies for, and completes performance tuning of, College mission-critical virtualization systems.
Analyzes, tests, and troubleshoots assigned systems.
Maintains confidentiality of any information accessed, received, processed, viewed, etc., within the College’s systems, storage, office spaces or other areas utilized within the IT department.
Required to serve on On-Call/On-Duty rotations for after-hours support, 24/7 availability.
Performs Tier 3 troubleshooting and serves as an escalation point for any issues Tier 1&2 support are unable to resolve.
Schedules system downtime with end users and technical staff members to facilitate hardware and software changes following CSCC change management procedures.
Documents solutions and standard operating procedures (SOPs) to ensure services are delivered in an effective and efficient manner for assigned and related areas of responsibility.
Ensures policies, procedures, rules, and regulations are being met and followed according to College practices.
Understands and documents the technical requirements for new services or service enhancements.
Advises on technological decisions and provides service implementation estimates.
Supports the overall operations of assigned environments, ensuring they meet requirements and performance goals.
Identifies reusable/preconfigured service components or standard products from the market to leverage and assemble the service/solution.
Works closely with appropriate stakeholders to ensure implementation meets design requirements.
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Attends all required department meetings and training.
Regular, predictable, and punctual attendance is required.