System Administrator I
About The Position
The Odom Corporation is seeking a System Administrator I to join our Information Systems team. This position supports the day-to-day operation, security, and reliability of the Company's technology environment, including Microsoft 365, Azure, Windows Server, endpoint management, backup systems, and related infrastructure. Working closely with Information Systems team members, business users, vendors, and managed service providers, you will help ensure that employees across multiple locations have the technology tools and support they need to succeed. This is an excellent opportunity for an early-career IT professional to build hands-on experience across a broad technology environment while supporting a multi-state organization. If you enjoy problem-solving, learning new technologies, and helping others succeed, we'd love to hear from you.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Computer Engineering, or a related field, or an equivalent combination of education, certifications, and relevant experience
- Experience supporting technology systems, devices, applications, or infrastructure in a business or educational environment
- Strong troubleshooting and analytical skills
- Strong written and verbal communication skills
- Ability to learn new technologies and work effectively in a collaborative team environment
Nice To Haves
- Experience with Microsoft 365, Azure, Active Directory, Windows Server, Intune, or related technologies
- Experience supporting users in a multi-site environment
- Technical certifications such as Microsoft, ITIL, CompTIA Network+, or CompTIA Security+
- Experience developing documentation, procedures, or automation solutions
Responsibilities
- Assist with administration and maintenance of Microsoft Azure, Windows Server, Active Directory, Microsoft Entra ID, and related infrastructure
- Support system upgrades, patching, and approved infrastructure changes
- Monitor system health and assist in resolving reliability and performance issues
- Help maintain secure and stable technology services across the organization
- Support Exchange Online, Teams, SharePoint, OneDrive, Intune-managed devices, and related technologies
- Troubleshoot access, authentication, permissions, and device-related issues
- Assist users with escalated technical support requests
- Support user, device, and account administration activities
- Monitor backup and recovery processes and assist in resolving exceptions
- Participate in restoration testing and disaster recovery activities
- Support patch management, vulnerability remediation, and security initiatives
- Help maintain compliance with Company security standards and controls
- Document incidents, requests, changes, and resolutions using approved service-management practices
- Assist with troubleshooting and root-cause analysis activities
- Maintain technical documentation, inventories, knowledge articles, and procedures
- Communicate clearly with users and stakeholders regarding support activities
- Participate in technology upgrades, implementations, and improvement initiatives
- Support warehouse, office, and operational technology projects as needed
- Assist with automation and process-improvement opportunities
- Contribute to a culture of continuous learning, collaboration, and operational excellence
Benefits
- Competitive compensation and benefits package
- Professional development and training opportunities
- Career growth and advancement within Information Systems
- Exposure to a broad range of technologies and business operations
- Opportunity to support modernization and transformation initiatives
- Collaborative and supportive team environment
- Multi-state business experience
- Stable, family-owned company with more than 90 years of success
- Up to 128 hours of Paid Time Off Annually to start (16 days)
- 9 Paid Holidays
- Medical, Dental, and Vision Benefits
- 401(k) with Employer match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
