System Administrator - CLM

QTS Data Centers • Atlanta, GA

1d

About The Position

The System Administrator - CLM will play a critical role in managing, customizing, and optimizing Icertis contract management and CRM technologies. This individual will be responsible for ensuring that the Icertis platform operate efficiently and securely to support QTS’s business needs. Responsibilities include utilizing workflow automation and custom integrations to develop tailored solutions that address specific business requests and requirements. The position requires the ability to transform the existing contract management environments into robust business platforms as additional functionality is deployed.

Requirements

• Bachelor’s degree in computer science or other related field; specialized training, or equivalent professional experience
• Three or more years of direct administration experience in a CLM solution, preferably Icertis
• Knowledge of CLM best practices and ongoing knowledge of latest features
• Exhibit excellent interpersonal skills with all levels of the organization.
• Use organizational skills to determine prioritization and appropriate multitasking.
• Proven experience in SharePoint and OneDrive administration
• Strong knowledge of Office 365 services and integration capabilities
• Perform necessary and timely follow-up, escalating appropriately if necessary.
• Excellent writing skills for generating clear, concise documentation and communications.
• Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization.
• Ability to work independently, with supervision, on projects of varying complexity
• Actively invests in growing yourself and others to build the talent and capabilities required for sustained success.

Nice To Haves

• Icertis Certification
• Agile knowledge

Responsibilities

• Manage and maintain Icertis configurations and security roles
• Collaborate with Product and Business Analyst teams on backlog refinement and solutions
• Customize and optimize Icertis contract management and CRM technologies to meet business needs
• Utilize workflow automation and custom integrations to develop tailored solutions for specific business requirements
• Ensure the efficient and secure operation of the Icertis platform in alignment with QTS’s objectives
• Transform contract management environments into robust business platforms as new functionality is deployed

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits
• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level