System Administrator 3

M9 Solutions•Charleston, SC
•Onsite

About The Position

M9 Solutions is seeking a System Administrator 3 to work on-site in Charleston, SC, in support of a government contract. The role involves maintaining and troubleshooting electronic security systems, supporting IT systems for endpoint devices, and providing Tier 2 problem resolution. The position requires an active Top Secret clearance and focuses on ensuring the reliability, performance, and security of various IT and security systems.

Requirements

  • Top Secret security clearance.
  • Bachelor's degree and 5+ years of progressive experience, or Associate's degree and 8+ years of progressive experience, or HS diploma or equivalent and 10+ years of progressive experience.
  • U.S. citizenship is required for this role.
  • System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
  • 5+ years of experience programming/administrating Physical Access Control Systems.
  • Demonstrated previous experience effectively managing small teams.
  • Demonstrated understanding of Windows patching and vulnerability remediation.
  • Demonstrated advanced knowledge of Windows Active Directory hierarchy and implementation.
  • Basic knowledge of large-scale networking, VLANs, and routing.
  • Reliable attendance at customer site during work hours required by customer.
  • Ability to work flexible shifts that include nights, weekends, and holidays as needed.
  • Minimum of Security+ Certification, CASP, or CISSP certification.
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
  • Proficient in MS Excel, Word, Visio, and PowerPoint.
  • Ability to travel up to 10% annually.

Nice To Haves

  • Proficiency with ACAS and HBSS and mitigation strategies.
  • Assessment, mitigation, and closure of network vulnerabilities and vulnerability management using eMASS.
  • Experience applying STIGs to servers, databases, applications, and other hardware using Security Readiness Review (SRR) tools (scripts and ACAS).
  • Excellent understanding of the federal RMF lifecycle and NIST 800-53 controls implementation.
  • Awareness of NIST Special Publication 800-82, Guide to Industrial Control Systems (ICS) Security and UFC 4-010-06 Unified Facilities Criteria (UFC) Cybersecurity of Facility.

Responsibilities

  • Monitors, maintains, and tests Physical Access Control, CCTV, PSIM, and other electronic security systems.
  • Supports implementation, troubleshooting, and maintenance of Information Technology (IT) systems in support of endpoint devices.
  • Provides Tier 2 (Escalation) problem identification, diagnosis, and resolution.
  • Supports the escalation and communication of status to client management and internal customers.
  • Manages physical security system support to meet service level agreements.
  • Configures and manages Windows operating systems and installs/loads operating system software.
  • Performs desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
  • Analyzes security system infrastructure performance and recommends improvements.
  • Troubleshoots, maintains integrity, and configures components along with implementing operating system enhancements to improve reliability and performance.
  • Provides detailed analysis and feedback to client management and internal customers for escalated tickets.
  • Performs IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
  • Applies Security Technical Implementation Guides (STIGs) to Windows-based operating systems (servers and workstations).
  • Implements and maintains sophisticated enterprise Windows Active Directory architectures.
  • Performs daily operations to include Active Directory management, monitoring, and reviewing system logs.
  • Configures and maintains virtual hypervisors to include VMware and Hypervisor.
  • Deploys, configures, and maintains Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen Desktop.
  • Installs, configures, and maintains third-party applications.
  • Installs, configures, and maintains highly available SQL database engines.
  • Deploys and maintains storage platforms similar to Dell EqualLogic and Dell Powervault.
  • Analyzes requirements of future deployments and makes recommendations for IT infrastructure including all hardware and software required to fulfill those requirements.
  • Performs root cause analysis on significant issues across all tiers of support.
  • Performs preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
  • Develops new system and application implementation plans to include testing procedures and ensuring operational reliability.
  • Stays current with technological developments and makes recommendations for ways to take advantage of new and emerging technology.
  • Creates technical documentation such as standard operating procedures (SOP) and as-builts for both technical and non-technical audiences.
  • Trains system users and other system support personnel as needed.
  • Performs all duties with minimal direct supervision.

Benefits

  • Competitive compensation package
  • Value diverse perspectives in driving the vision of the company
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