System Administrator 3 - onsite Richmond, VA

Novalink Solutions LLCRichmond, VA
Onsite

About The Position

The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms. The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams. This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.

Requirements

  • Experience administering Windows Server environments
  • Strong knowledge of Active Directory and Group Policy
  • Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
  • Experience with patch management and system maintenance
  • Familiarity with backup and recovery solutions
  • Basic understanding of networking concepts
  • Windows Server administration (5 Years)
  • Active Directory administration (5 Years)
  • Group Policy management (3 Years)
  • DNS and DHCP administration (3 Years)
  • Microsoft 365 administration (3 Years)
  • Entra ID (Azure AD) administration (2 Years)
  • Server patch management (3 Years)
  • System monitoring and alert response (3 Years)
  • Backup and recovery administration (3 Years)
  • Virtualization (VMware and/or Hyper-V) (3 Years)
  • File and print services (2 Years)
  • PowerShell scripting (2 Years)
  • Operating system troubleshooting (5 Years)
  • Change management participation (2 Years)
  • Incident response support (2 Years)
  • Root cause analysis participation (2 Years)
  • Documentation maintenance (2 Years)

Nice To Haves

  • Experience in government or regulated environments
  • Experience with hybrid infrastructure (on-premises and Azure)
  • Familiarity with NIST or similar frameworks
  • Exposure to monitoring, SIEM, or endpoint management tools
  • Strong troubleshooting and problem-solving skills
  • Ability to manage multiple operational tasks and priorities
  • Effective communication and teamwork across technical groups
  • Ability to follow structured processes and governance standards
  • Focus on system reliability, security, and continuous improvement

Responsibilities

  • Administer Windows Server environments (on-premises and cloud)
  • Manage Active Directory, Group Policy, DNS, and DHCP
  • Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
  • Maintain system performance, availability, and configuration
  • Execute structured patching for servers and core systems
  • Coordinate with leadership on scheduling and system impact
  • Support vulnerability remediation aligned to security priorities
  • Validate patches prior to deployment
  • Track patch compliance and status
  • Implement security controls defined by the Information Security Office
  • Support identity and access management practices, including MFA
  • Assist with system hardening, logging, and monitoring integrations
  • Provide support for audits and compliance activities
  • Monitor systems and respond to alerts and operational issues
  • Provide Tier 2/3 support for infrastructure incidents
  • Participate in incident response and escalation processes
  • Contribute to root cause analysis and service improvements
  • Administer backup and recovery solutions
  • Perform and validate backup and restore testing
  • Support recovery objectives (RTO/RPO)
  • Follow defined change management processes
  • Execute infrastructure changes in a controlled manner
  • Participate in CAB or similar governance processes
  • Partner with Network Engineering on infrastructure dependencies
  • Coordinate with End User Services on user-impacting changes
  • Support Application/Data teams on system integrations
  • Communicate system status, risks, and issues to leadership
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