System Administrator 3 (D26)

DUIT•Fort Meade, MD

4d•Onsite

About The Position

The System Administrator provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Davis Unlimited Information Technologies (DUIT) is a Baltimore-based AI and cybersecurity firm working at the cutting edge of post-quantum cryptography, AI development, and federal cybersecurity compliance. Founded in 2010, DUIT supports mission-critical government and critical infrastructure environments — including DoD, and federal civilian agencies. Our leadership team includes a U.S. military veteran with active security clearances, and we proudly support a mission-driven culture that values service, integrity, and national security. We are a federally certified woman-owned and minority-owned small business, giving our team the opportunity to work on high-impact federal contracts and emerging technologies that directly impact national security. "Securing the Future through AI and Quantum-Resilient Innovation." We have opportunities for advancement, and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at https://www.duit.us. You can follow us on LinkedIn, X, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT!

Requirements

Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
5 Years of experience in Infrastructure (U) Experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
an active TS/SCI authorization

Nice To Haves

if you have already completed one, then that is a plus!

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration